How to control brands, products and everything from the manufacturing to the end-users

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TRANSCRIPTION WITH SPEAKERS
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[00:00] SPEAKER_01: Welcome to Canada's podcast.
[00:05] SPEAKER_00: Hello, this is Robert Smile,
[00:06] SPEAKER_00: come to today with Canada's podcast,
[00:09] SPEAKER_00: where we talk to the entrepreneurs
[00:10] SPEAKER_00: who are making it happen here in British Columbia.
[00:13] SPEAKER_00: Rob Hatch is currently living in
[00:15] SPEAKER_00: Ladiesmith, BC on a small hobby farm with his family.
[00:18] SPEAKER_00: For Rob, living on the West Coast
[00:20] SPEAKER_00: is the best of both worlds,
[00:21] SPEAKER_00: with being a short distance from both
[00:23] SPEAKER_00: the mountains and the ocean.
[00:26] SPEAKER_00: The West Coast is what inspired Rob
[00:28] SPEAKER_00: to start his company, Big Venture Sales,
[00:31] SPEAKER_00: and continues to inspire his brands,
[00:34] SPEAKER_00: crave Stevia and aromatic creation.
[00:37] SPEAKER_00: Rob has been working on his businesses
[00:39] SPEAKER_00: for over 30 years and is constantly learning
[00:42] SPEAKER_00: and adapting to the ever changing world
[00:44] SPEAKER_00: as his business continues to grow.
[00:47] SPEAKER_00: Well Rob, welcome to Canada's podcast.
[00:49] SPEAKER_00: Thanks for taking the time today
[00:51] SPEAKER_00: to be here for all our listeners.
[00:53] SPEAKER_01: Thanks for having me.
[00:55] SPEAKER_00: Awesome.
[00:56] SPEAKER_00: Okay, I want you to tell us a little bit more about yourself
[00:59] SPEAKER_00: and give us the details on your current business.
[01:01] SPEAKER_00: Are you originally from Vancouver, foreign-raced?
[01:05] SPEAKER_01: Yeah, I'm not from Ontario originally,
[01:07] SPEAKER_01: but came out as a young kid back in 1979 actually.
[01:14] SPEAKER_01: Okay.
[01:15] SPEAKER_01: In the NAML.
[01:16] SPEAKER_01: So I've been NAML pretty much my whole adult life for sure.
[01:21] SPEAKER_00: I'm sure you've seen it grow exponentially over the years.
[01:23] SPEAKER_01: Absolutely, for sure.
[01:25] SPEAKER_01: Absolutely.
[01:26] SPEAKER_00: The whole island.
[01:28] SPEAKER_00: Yeah, so tell us about your business.
[01:30] SPEAKER_01: Well basically, so what we've done is we have a company
[01:34] SPEAKER_01: called Big Venture Sales, which has brands in it,
[01:39] SPEAKER_01: crave Stevia and aromatic creation.
[01:41] SPEAKER_01: At crave Stevia is a line of Stevia
[01:45] SPEAKER_01: for a Keele friendly, diabetic friendly products.
[01:48] SPEAKER_01: So it's an all natural sweetener,
[01:50] SPEAKER_01: zero glycemic, zero carbs, zero calories.
[01:53] SPEAKER_01: And then we've also have the aromatic creation line,
[01:56] SPEAKER_01: which is a completely all natural, clean body care line.
[02:01] SPEAKER_01: So it's no preservatives, no like harmful preservatives,
[02:05] SPEAKER_01: no chemicals, and we try to keep everything natural,
[02:10] SPEAKER_01: safe and clean.
[02:11] SPEAKER_00: Okay, cool.
[02:13] SPEAKER_00: Now you've been around for 30 years,
[02:14] SPEAKER_00: so did you need financing to start your company way back then?
[02:18] SPEAKER_00: How do you currently make money in the business now?
[02:21] SPEAKER_01: Well, so we've been doing the Stevia,
[02:25] SPEAKER_01: the Big Venture Sales for about 15 years.
[02:30] SPEAKER_01: And before that, we had another company that we had,
[02:34] SPEAKER_01: that we sold.
[02:35] SPEAKER_01: So I took some of that money from the company we sold
[02:38] SPEAKER_01: back in the day and to start this company.
[02:41] SPEAKER_01: And we really don't have,
[02:42] SPEAKER_01: we don't have any type of debt in our company
[02:46] SPEAKER_01: or we're self financed.
[02:48] SPEAKER_01: And we've also managed our growth
[02:50] SPEAKER_01: to make sure we can, we've controlled our growth
[02:53] SPEAKER_01: so we can grow too fast over the 15 years.
[02:58] SPEAKER_00: Okay.
[02:59] SPEAKER_00: Now you got a few businesses here.
[03:00] SPEAKER_00: So I want you to kind of focus on maybe on one
[03:03] SPEAKER_00: on this next question.
[03:04] SPEAKER_00: I want you to give me a key piece of knowledge
[03:06] SPEAKER_00: or information about your industry
[03:09] SPEAKER_00: that our listeners can learn from
[03:10] SPEAKER_00: that they may not know about.
[03:14] SPEAKER_01: Well, basically, one of the key pieces
[03:18] SPEAKER_01: with the Crave Stevia is being able to,
[03:22] SPEAKER_01: we control our brands, we control our recipes
[03:28] SPEAKER_01: and we control everything from,
[03:32] SPEAKER_01: basically we control it from the beginning
[03:34] SPEAKER_01: to getting it out to the consumer.
[03:36] SPEAKER_01: And that has been one of the things
[03:39] SPEAKER_01: that I learned over the years
[03:40] SPEAKER_01: is when you have full control of your brands
[03:43] SPEAKER_01: and then you have control of your products
[03:47] SPEAKER_01: where when you're, say you buy products
[03:50] SPEAKER_01: and resell like a distributor,
[03:52] SPEAKER_01: if something happens,
[03:54] SPEAKER_01: the relationship falters or maybe side they can go out
[03:58] SPEAKER_01: and do something on their own
[03:59] SPEAKER_01: or after you've done all the work,
[04:01] SPEAKER_01: they can pull it from you.
[04:03] SPEAKER_01: Where when you own your own brands,
[04:05] SPEAKER_01: you always have control.
[04:07] SPEAKER_01: You make the final decisions on what's happening.
[04:09] SPEAKER_00: So you own from manufacturing to final sale?
[04:12] SPEAKER_01: That's right.
[04:13] SPEAKER_00: Okay.
[04:15] SPEAKER_00: What is the long-term vision
[04:16] SPEAKER_00: and what will your company look like in the future?
[04:18] SPEAKER_00: Do you see the company expanding into other areas
[04:21] SPEAKER_00: and where beyond Vancouver, BC or even Canada?
[04:25] SPEAKER_01: Yes, so we are close to coast in Canada now.
[04:29] SPEAKER_01: We have just started to expand into the United States.
[04:33] SPEAKER_01: So we're on Amazon.com.
[04:36] SPEAKER_01: We have a few distributors down there that we work with.
[04:38] SPEAKER_01: So we are in some stores and chains down there as well.
[04:41] SPEAKER_01: And as well as we are now looking to expand
[04:44] SPEAKER_01: into Japan, China and into the far east.
[04:50] SPEAKER_00: Where do you think your biggest growth areas are?
[04:54] SPEAKER_00: Asia, Europe, US?
[04:57] SPEAKER_01: Yeah, I think that that Asia will be probably
[05:00] SPEAKER_01: in a few years right now.
[05:02] SPEAKER_01: Our main push first off is gonna be the US.
[05:05] SPEAKER_01: What's that?
[05:06] SPEAKER_00: Okay.
[05:07] SPEAKER_00: Cool.
[05:08] SPEAKER_00: Okay.
[05:08] SPEAKER_00: Let's talk a little bit about doing business
[05:10] SPEAKER_00: in British Columbia specifically in the Niamal, the island.
[05:13] SPEAKER_00: What are the biggest benefits for you
[05:14] SPEAKER_00: in being an entrepreneur in Vancouver on the island?
[05:18] SPEAKER_00: BC, give us some of the good points
[05:20] SPEAKER_00: about starting a company here
[05:21] SPEAKER_00: and also give us some of the tough things
[05:23] SPEAKER_00: or challenges for our listeners
[05:24] SPEAKER_00: so they can keep an eye on them.
[05:26] SPEAKER_01: Okay.
[05:27] SPEAKER_01: So what are the great things is lifestyle?
[05:30] SPEAKER_01: You know, obviously having, I love being on my boat.
[05:33] SPEAKER_01: So I enjoy it.
[05:33] SPEAKER_01: And there's nowhere else in the world to rather be.
[05:37] SPEAKER_01: So that's a very big plus is having a business
[05:41] SPEAKER_01: in a place where you wanna be opposed
[05:43] SPEAKER_01: to being in a large city or back east somewhere.
[05:49] SPEAKER_01: Downfalls are logistics is a problem,
[05:51] SPEAKER_01: especially on Vancouver Island
[05:52] SPEAKER_01: because you have that body of water
[05:54] SPEAKER_01: between the mainland and the island.
[05:56] SPEAKER_01: Also staffing.
[05:57] SPEAKER_01: Staffing is a little bit tougher.
[05:59] SPEAKER_01: And the larger centers, you have a little bit more people
[06:02] SPEAKER_01: to choose from in the markets
[06:05] SPEAKER_01: that they specialize in versus on the island.
[06:09] SPEAKER_01: It's a little bit softer for that.
[06:12] SPEAKER_01: Okay.
[06:13] SPEAKER_00: So we wanna take you back 30 years ago.
[06:15] SPEAKER_00: If you were to start all over again
[06:17] SPEAKER_00: and you just moved here to Vancouver or British Columbia,
[06:19] SPEAKER_00: but this time you don't know anyone.
[06:21] SPEAKER_00: Knowing what you know now, what would you do?
[06:24] SPEAKER_00: And how'd you go about starting all over again
[06:26] SPEAKER_00: as an entrepreneur?
[06:28] SPEAKER_00: Ooh, that's a tough one.
[06:29] SPEAKER_01: Oh, wow.
[06:33] SPEAKER_01: I probably, if I was to do it all over again,
[06:38] SPEAKER_01: I probably would, I probably would move
[06:42] SPEAKER_01: to a little bit larger center down in Victoria
[06:45] SPEAKER_01: to start over, having more access to resources down there.
[06:50] SPEAKER_01: Also, I would probably, there is a lot of government funding
[06:54] SPEAKER_01: that's available now for young entrepreneurs
[06:57] SPEAKER_01: that is available, which was not necessarily 30 years ago,
[07:01] SPEAKER_01: was even heard of to get that to help fund some of your businesses
[07:06] SPEAKER_01: and some of your business ideas,
[07:09] SPEAKER_01: where today that, yeah, there's some really good opportunities
[07:13] SPEAKER_01: for that.
[07:13] SPEAKER_01: And I would probably, if I was starting over,
[07:16] SPEAKER_01: I would be taking advantage of a lot of that for sure.
[07:18] SPEAKER_00: Yeah, because there's the grants,
[07:20] SPEAKER_00: because of just the economic situation,
[07:23] SPEAKER_00: and there's also the loans, right?
[07:25] SPEAKER_00: So would you take that advantage of both?
[07:27] SPEAKER_01: Oh, absolutely.
[07:28] SPEAKER_01: But also, but there's also a lot,
[07:30] SPEAKER_01: there's more grants out there than just the current COVID grants.
[07:34] SPEAKER_01: There's grants for equipment,
[07:36] SPEAKER_01: there's grants for marketing,
[07:37] SPEAKER_01: there's grants for building a website,
[07:40] SPEAKER_01: there's grants for hiring people now.
[07:46] SPEAKER_01: Like just for like summer students,
[07:49] SPEAKER_01: we were just talking about the other day,
[07:51] SPEAKER_01: there's a $11,000 grant just to hire summer students.
[07:55] SPEAKER_01: And you get $11,000 of the wages paid for for the summer.
[07:59] SPEAKER_01: Right.
[08:00] SPEAKER_00: That's totally, it's amazing.
[08:02] SPEAKER_00: Okay, let's talk a bit about your routine,
[08:04] SPEAKER_00: real case, you motivated.
[08:05] SPEAKER_00: What does the first hour look like for you
[08:07] SPEAKER_00: when you get in the morning?
[08:08] SPEAKER_00: Do you have a specific routine or ritual
[08:10] SPEAKER_00: that helps you get motivated, start your day?
[08:14] SPEAKER_01: No, you know, back when I was,
[08:19] SPEAKER_01: you know, when I was younger, absolutely, I would go with,
[08:21] SPEAKER_01: my first thing is, you know, in the day time,
[08:24] SPEAKER_01: I'd come into my office, I would check the doors,
[08:26] SPEAKER_01: I would sit down, I'd go through,
[08:28] SPEAKER_01: whatever emails I needed to go through,
[08:31] SPEAKER_01: some of the things I need to check off
[08:34] SPEAKER_01: and make sure we're getting done.
[08:37] SPEAKER_01: Now it's, I've streamlined it a little bit more.
[08:40] SPEAKER_01: I've got a few more people involved.
[08:42] SPEAKER_01: I got a great operations manager.
[08:44] SPEAKER_01: So now I can start thinking about bigger picture
[08:47] SPEAKER_01: first thing in the morning.
[08:48] SPEAKER_01: I'll sit down and have a coffee at home.
[08:50] SPEAKER_01: I'm going to come into the office right away.
[08:53] SPEAKER_01: And then I figure out what I'm going to need,
[08:54] SPEAKER_01: what I want to check off as far as
[08:58] SPEAKER_01: probably development, where we're going with things,
[09:02] SPEAKER_01: talking to our sales manager,
[09:04] SPEAKER_01: and also have a conversation with our operations manager.
[09:07] SPEAKER_01: And that will be the, that's the first hour.
[09:09] SPEAKER_00: Okay, so you have your key people in place.
[09:12] SPEAKER_00: I do keep here.
[09:13] SPEAKER_00: Yeah, going.
[09:13] SPEAKER_00: Okay, do you think entrepreneurs have to be weird
[09:15] SPEAKER_00: or you'd meet in a positive way or are wired differently?
[09:21] SPEAKER_01: I think entrepreneurs are wired differently only
[09:24] SPEAKER_01: because sometimes you do, you spend hours upon hours working,
[09:31] SPEAKER_01: you're working, especially in the beginning,
[09:33] SPEAKER_01: you're working 24 or 7.
[09:35] SPEAKER_01: Your mind never shuts off.
[09:36] SPEAKER_01: And there's a lot of people that are just,
[09:39] SPEAKER_01: they're not wired that way.
[09:40] SPEAKER_01: They just don't want to be that way.
[09:42] SPEAKER_00: After five o'clock they're done.
[09:44] SPEAKER_01: That's right.
[09:45] Speaker UNKNOWN: 
[09:46] SPEAKER_00: Okay, let's talk.
[09:48] SPEAKER_00: Entrepreneurs read a lot.
[09:49] SPEAKER_00: What books are you reading now and why
[09:51] SPEAKER_00: or even audio books or podcasts?
[09:53] SPEAKER_00: And can you recommend any books for listeners
[09:55] SPEAKER_00: who are also entrepreneurs?
[09:58] SPEAKER_01: So I do listen to a lot of podcasts,
[10:00] SPEAKER_01: but the one that I enjoy is it's called The Journal.
[10:05] SPEAKER_01: And it's out of New York and it's about,
[10:08] SPEAKER_01: basically it's money, so it's basically business, money,
[10:13] SPEAKER_01: and power.
[10:14] SPEAKER_01: And I listen to it faithfully every day.
[10:16] SPEAKER_01: And it's a 20 minute podcast that they pick a subject
[10:20] SPEAKER_01: and they talk about it and they research it
[10:23] SPEAKER_01: and it's a phenomenal product, like a podcast, for sure.
[10:27] SPEAKER_00: Okay, any online or offline tools
[10:29] SPEAKER_00: that you use on a daily basis?
[10:34] SPEAKER_01: I do, well, online tools is,
[10:37] SPEAKER_01: I do a lot of research,
[10:38] SPEAKER_01: especially when I'm doing product development for raw materials.
[10:41] SPEAKER_01: So I do, I'm researching different databases,
[10:46] SPEAKER_01: for raw material ingredients.
[10:49] SPEAKER_01: Also looking for equipment,
[10:52] SPEAKER_01: there's a resource that we use for machinery companies.
[11:00] SPEAKER_01: So we understand what, if we're going to launch a product,
[11:03] SPEAKER_01: we have to understand what the machinery is going to look
[11:07] SPEAKER_01: like to launch the product,
[11:08] SPEAKER_01: what the how to make it,
[11:10] SPEAKER_01: and then get it into motion and finished good for marketing.
[11:18] SPEAKER_00: Okay, you got a couple of rapid fire questions here for you.
[11:21] SPEAKER_00: If you were doing what you do now,
[11:23] SPEAKER_00: what would you like to do for a profession?
[11:27] SPEAKER_01: Oh, I enjoy what I'm doing.
[11:29] SPEAKER_01: So I'm an entrepreneur, so.
[11:33] SPEAKER_00: How about a sea captain on a big cruise ship?
[11:37] SPEAKER_01: Oh, sure, I'd love to be, yeah, absolutely.
[11:40] SPEAKER_01: I'd love to be on the water all the time, absolutely.
[11:43] SPEAKER_01: So you're okay, fair enough.
[11:44] SPEAKER_01: That's a good statement, yeah.
[11:45] SPEAKER_00: Absolutely, there you go.
[11:48] SPEAKER_00: What kind of job would you not like to do?
[11:50] SPEAKER_00: Couldn't do it.
[11:54] SPEAKER_01: Basically, couldn't be a first responder,
[11:56] SPEAKER_01: couldn't be, you know,
[11:58] SPEAKER_01: some of that type of role,
[12:00] SPEAKER_01: I'm just, that would be a tough job.
[12:03] SPEAKER_01: I've seen, yeah.
[12:05] SPEAKER_00: Yeah, I guess it can be pretty traumatic.
[12:06] SPEAKER_00: Yeah, I have to stand up for it, right?
[12:08] SPEAKER_00: Yeah, that's right.
[12:10] SPEAKER_00: Okay, in business,
[12:12] SPEAKER_00: what is your favorite word, quote or sentence
[12:14] SPEAKER_00: that you like to use?
[12:17] SPEAKER_00: If someone in your company said he says this a lot,
[12:19] SPEAKER_00: what would it be?
[12:21] SPEAKER_00: Let's get it done.
[12:23] SPEAKER_00: Okay.
[12:24] SPEAKER_00: What is your least favorite word or sentence
[12:26] SPEAKER_00: you do not like to hear?
[12:29] SPEAKER_01: Oh, I hear this every so often from my team members,
[12:33] SPEAKER_01: not gonna happen.
[12:35] SPEAKER_01: I can't stand that.
[12:36] SPEAKER_01: I just can't.
[12:38] SPEAKER_00: It's like, can't.
[12:39] SPEAKER_00: Anything like, can't do it, yeah, can't.
[12:41] SPEAKER_00: If you had to pick one or two words to describe yourself,
[12:45] SPEAKER_00: what would be and why?
[12:49] SPEAKER_01: Driven.
[12:51] SPEAKER_00: I always didn't like that.
[12:53] SPEAKER_00: Always been like that for 30 years.
[12:55] SPEAKER_00: Yeah.
[12:56] SPEAKER_00: Yeah.
[12:56] SPEAKER_00: Hasn't changed, hasn't slowed, still the same.
[13:00] SPEAKER_01: No, I'd still driven.
[13:03] SPEAKER_01: Basically, I'm gonna have to say,
[13:05] SPEAKER_01: it's priorities maybe have changed slightly,
[13:07] SPEAKER_01: only because in the beginning,
[13:10] SPEAKER_01: when money was very tight,
[13:12] SPEAKER_01: you're always driven, you're always working
[13:13] SPEAKER_01: to make sure you had enough to cover everything.
[13:16] SPEAKER_01: And then once you've got the money in the bank,
[13:18] SPEAKER_01: it's a little, you can start to make your people
[13:21] SPEAKER_01: handle it a little more,
[13:22] SPEAKER_01: and you can start enjoying life
[13:23] SPEAKER_01: and being spending time on your boat,
[13:25] SPEAKER_01: doing a few things,
[13:26] SPEAKER_01: but it's still, you're still driven,
[13:28] SPEAKER_01: you're still focused on your business.
[13:30] SPEAKER_01: Where do you go on your boat?
[13:32] SPEAKER_01: I spend a lot of time on the west coast of Angaroa.
[13:35] SPEAKER_01: I enjoy fishing.
[13:36] Speaker UNKNOWN: 
[13:37] SPEAKER_00: Okay.
[13:38] SPEAKER_00: Cool.
[13:39] SPEAKER_00: Okay.
[13:40] SPEAKER_00: Anything keeping you up at night these days?
[13:44] SPEAKER_00: Gardening your business.
[13:46] SPEAKER_01: Right now,
[13:48] SPEAKER_01: probably is the situation with the economy.
[13:53] SPEAKER_01: Very concerned about that.
[13:54] SPEAKER_01: Very concerned with inflation
[13:57] SPEAKER_01: and how it's starting to rapidly increase
[14:00] SPEAKER_01: and how that may affect
[14:03] SPEAKER_01: our pricing of raw materials
[14:05] SPEAKER_01: to our people's ability to service their debts
[14:11] SPEAKER_01: all the way along.
[14:12] SPEAKER_01: In the fixed business,
[14:14] SPEAKER_01: we're protected in the fact that,
[14:16] SPEAKER_01: yes, we're a food product for the most part
[14:18] SPEAKER_01: or a health product,
[14:19] SPEAKER_01: but it's still, there could be long term effects
[14:23] SPEAKER_01: for years to come.
[14:24] SPEAKER_01: That could be,
[14:25] SPEAKER_01: we're just not even understanding it.
[14:27] SPEAKER_00: Okay.
[14:28] SPEAKER_00: Over the last 30 years,
[14:30] SPEAKER_00: do you have any advice that you may have received
[14:33] SPEAKER_00: that you can pass on to our new resort, Canada?
[14:37] SPEAKER_01: Yeah, it was.
[14:40] SPEAKER_01: I've received a lot of advice over the years.
[14:43] SPEAKER_01: It's a,
[14:45] SPEAKER_01: you know, basically,
[14:47] SPEAKER_01: probably the best advice I received was
[14:50] SPEAKER_01: owning your own real estate for your business.
[14:55] SPEAKER_01: And that was a great move, absolutely.
[14:58] SPEAKER_01: Because in essence,
[14:59] SPEAKER_01: the business rents from the owner.
[15:01] SPEAKER_01: That's right.
[15:02] SPEAKER_01: And then when the bill,
[15:04] SPEAKER_01: when the buildings paid off,
[15:05] SPEAKER_01: it's just another asset, right?
[15:07] SPEAKER_01: But that well valued asset.
[15:10] SPEAKER_01: Awesome.
[15:11] SPEAKER_00: Okay.
[15:11] SPEAKER_00: Well, you've seen to have your business under control,
[15:13] SPEAKER_00: but as always, entrepreneurs are very, very busy people.
[15:17] SPEAKER_00: And I think you can relate to this next question.
[15:21] SPEAKER_00: We're going to take you away from all the work
[15:23] SPEAKER_00: and we're going to put you on a boat,
[15:25] SPEAKER_00: which is what you love to do.
[15:27] SPEAKER_00: There's a small topic of Ireland,
[15:28] SPEAKER_00: just off of Fiji,
[15:29] SPEAKER_00: that has only one phone booth there.
[15:31] SPEAKER_00: There is no internet.
[15:32] SPEAKER_00: This place does exist.
[15:34] SPEAKER_00: We're going to drop you off there.
[15:35] SPEAKER_00: You won't have a computer or smart phone or tablet.
[15:37] SPEAKER_00: You can use a phone booth located there
[15:40] SPEAKER_00: any time to call the boat.
[15:41] SPEAKER_00: We'll come take you out.
[15:43] SPEAKER_00: How long would you last before you made that call?
[15:46] SPEAKER_00: And what would you do while you were there?
[15:49] SPEAKER_01: Wow.
[15:51] SPEAKER_01: You know what?
[15:52] SPEAKER_01: I could probably make it,
[15:53] SPEAKER_01: I could probably make it a couple weeks,
[15:56] SPEAKER_01: but at the most.
[15:57] SPEAKER_01: And then I would definitely be making that phone call.
[16:00] SPEAKER_01: Because I don't think I've ever taken a holiday
[16:02] SPEAKER_01: more than two weeks long.
[16:07] SPEAKER_01: And what would I do if there was a fishing rod?
[16:11] SPEAKER_00: You can take anything, you can take anything.
[16:13] SPEAKER_00: It's just no internet.
[16:14] SPEAKER_00: You just know internet, that's the main thing.
[16:17] SPEAKER_00: Yeah, I mean fishing.
[16:18] SPEAKER_00: Yeah.
[16:18] SPEAKER_00: So if you had a cheese between the internet and the fishing rod,
[16:20] SPEAKER_00: you go to fishing rod.
[16:24] SPEAKER_01: Yeah, but I would probably say no,
[16:27] SPEAKER_01: I probably end up saying,
[16:28] SPEAKER_01: I probably have to have the internet some time.
[16:30] SPEAKER_00: Yeah, keep an eye on things.
[16:32] SPEAKER_00: But cool.
[16:33] SPEAKER_00: OK, we're going to wrap things up.
[16:35] SPEAKER_00: How can our listeners get hold of you?
[16:37] SPEAKER_00: And is there anything you'd like to add before you leave us today?
[16:41] SPEAKER_01: Well, they can get a hold of me at basically at BVSAIL,
[16:51] SPEAKER_01: bigventuresales.ca,
[16:52] SPEAKER_01: and as well as they can get a hold of me
[16:55] SPEAKER_01: through my email, which is bvarababvsails.ca.
[16:59] SPEAKER_01: And of course, we have our number, our office number,
[17:03] SPEAKER_01: which is 778, 762, 0, 8.
[17:10] SPEAKER_01: And yeah.
[17:12] SPEAKER_01: Well, what was the last part?
[17:14] SPEAKER_00: Last part, any words of advice, anything
[17:16] SPEAKER_00: before you can add to conversation,
[17:19] SPEAKER_00: before you leave us today?
[17:20] SPEAKER_00: Anything you'd like to, we've missed out,
[17:21] SPEAKER_00: but you'd like to add words of advice, inspiration,
[17:24] SPEAKER_00: anything like that.
[17:25] SPEAKER_01: Biggest thing is, entrepreneurs are tough job,
[17:29] SPEAKER_01: and starting up a business is a very strenuous thing,
[17:33] SPEAKER_01: but it can be well worth a while, especially long-term.
[17:38] SPEAKER_01: It does get easier as you build your business,
[17:40] SPEAKER_01: as you build wealth.
[17:43] SPEAKER_01: It gets a lot easier, and it becomes worth something
[17:47] SPEAKER_01: down the road to sell as a retirement.
[17:50] SPEAKER_01: Most business people don't,
[17:53] SPEAKER_01: they invest in their business whole hardly,
[17:56] SPEAKER_01: and hope that things work out for them.
[17:59] SPEAKER_01: But if you keep working on it, you will succeed.
[18:02] SPEAKER_01: And that's, and I do believe that.
[18:05] SPEAKER_01: Hard work does pay off.
[18:07] SPEAKER_00: Eventually, you just gotta keep that at stay focused.
[18:10] SPEAKER_00: Stay focused.
[18:11] SPEAKER_00: Okay, Rob, thanks for coming on the show.
[18:13] SPEAKER_00: I've learned a lot about you,
[18:14] SPEAKER_00: and I'm sure our listeners have as well.
[18:17] SPEAKER_01: Great, thanks for having me.