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TRANSCRIPTION WITH SPEAKERS
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[00:00] SPEAKER_01: It's VanCoovers Podcast on the Canada's Podcast Network.
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[01:16] SPEAKER_00: Hello, this is Robert Smigel coming to today with a Vancouver Entrepreneur.ca where we talk to the entrepreneurs where making it happen here in British Columbia.
[01:24] SPEAKER_00: Megan Williams is the award-winning author of our Interrupted Fairytale.
[01:30] SPEAKER_00: She is also the co-author of a children's book with her award-winning 10-year-old stepdaughter Madison.
[01:37] SPEAKER_00: After three years of helping writers publish their books off the side of her corporate communications career, Megan launched the Self Publishing Agency in 2017.
[01:47] SPEAKER_00: The agency supports indie authors in writing, publishing and marketing their self-published books.
[01:54] SPEAKER_00: Her clients have been featured in the New York Times, Globe and Mail, CTV and BC Business.
[02:02] SPEAKER_00: Well, Megan, welcome to the show. Thanks for taking the time today to be here for all our listeners.
[02:07] SPEAKER_01: Thanks very much for having me. I'm excited to be on the show.
[02:11] SPEAKER_00: Fantastic. Okay, well, we're really glad to have you.
[02:13] SPEAKER_00: Okay, I want you to tell us a little bit more about yourself from the intro, where you're from and give us the details on your current business.
[02:22] SPEAKER_01: Okay, well, about myself, I went down to the States for my post-secondary education. I was a Division I NCAA tennis player down there and got my degree in advertising in PR.
[02:39] SPEAKER_01: And when I came back to Vancouver, which inevitably brought me home was where the heart is and came home and started working in various communications jobs and somewhere in their life through me a really big curveball and the love of my life in the person I was planning on getting married to passed away from an incurable blood cancer.
[03:06] SPEAKER_01: And after he passed away, I found a diary that he had written when he had been first diagnosed when he was 26.
[03:16] SPEAKER_01: And at the back of the diary, Chad had written, published this book when the time is right.
[03:22] SPEAKER_01: So while I didn't, while I have a background in communications writing a book was never on my list of things to do.
[03:29] SPEAKER_01: But I gave it some serious consideration and knowing that Chad had hoped he and I had talked about somehow sharing his story.
[03:39] SPEAKER_01: I decided to write the story of us.
[03:42] SPEAKER_01: And so our story is half written by Chad and it's half written by me.
[03:46] SPEAKER_01: And that is the book that I wrote and decided and have after about a year's worth of research and talking to anybody who would answer any questions I have about book publishing.
[03:58] SPEAKER_01: Decided that the best route for me was to self publish.
[04:02] SPEAKER_01: And I designed my original goal was to sell maybe a hundred copies to friends and family and my aunts and uncles.
[04:13] SPEAKER_01: And it's been three, it's been sorry, five years now.
[04:17] SPEAKER_01: And we've sold over 2,500 copies and it's been on bestseller lists. It's one in a ward.
[04:23] SPEAKER_01: So it's done quite well. But what that has done for me is it's also made me understand a little bit more about the indie publishing scene and what opportunities are and are not available to people.
[04:36] SPEAKER_01: So while I was working full time on the side, I would do the odd consulting job for other people who are looking to publish their book.
[04:44] SPEAKER_01: And last year I was in California for some work and my friend down there said, why don't you look at putting an actual business model on this.
[04:53] SPEAKER_01: The consulting that you're doing because it seems as though there might be a you've got a niche that doesn't exist yet or a support network that doesn't exist yet.
[05:01] SPEAKER_01: And you know, sure enough a couple months later, the self publishing agency was born and I was doing it as a side hustle on purpose because I needed to still pay bills and I was on a big contract.
[05:16] SPEAKER_01: And when that contract ended, the self publishing agency had grown enough that it didn't need me to go back to a full time job and the self publishing agency became of it's a full on agency now and it's my full time gig.
[05:33] SPEAKER_01: And I like to joke with people that I no longer work full time. I just work all of the time.
[05:39] SPEAKER_00: So as I'm sure. Yes, that is the right is so you went to school in the US.
[05:44] SPEAKER_01: Yes, I did. Yeah, I started off at the University of Wyoming and played there for two years and then I came back home and re evaluated what I wanted to I wasn't feeling I wasn't doing very well in Wyoming just emotionally in my playing wasn't getting better.
[06:02] SPEAKER_01: So I came home and reevaluated what I wanted and I knew I needed to finish my degree and I knew I still liked tennis enough to pursue this opportunity. So I went and I finished off my degree in at a private school in Florida.
[06:15] SPEAKER_01: Okay, which is a very big upgrade. I have to say to going to do your cross training on the beach versus walking through the January snow to go to practice.
[06:24] SPEAKER_00: Right. Okay, on your current business, did you need financing to start the company and how do you currently make money in the business now?
[06:33] SPEAKER_01: I didn't need financing, but as I mentioned, I was working full time while I was doing it on the side. So I was able to support that initial capital.
[06:43] SPEAKER_01: I suppose that's needed, but because like other consulting styled companies, there isn't loads of startup capital that's necessary.
[06:55] SPEAKER_01: I didn't need an office, for example, to start getting clients. So I don't need to put forward that type of money, but I do need money to live and that's where that full time job came into play.
[07:05] SPEAKER_01: And the business model now is works similarly to other consulting style businesses where you build for hours and different workshops, etc.
[07:15] SPEAKER_01: So that's how it makes money now, as it always has, but fortunately I was in a position where I could do it off the side of my desk to start.
[07:24] SPEAKER_01: So I wasn't starting off the business in a financial hole.
[07:28] SPEAKER_00: Okay, speaking of the business model, what is the long term vision and what will your company look like in the future? Do you see the company expanding into other areas and where beyond Vancouver, BC or even Canada?
[07:42] SPEAKER_01: Well, it's expanded already with while I am based in Vancouver, we have some of our team is in Toronto and our clients are anywhere from California to Georgia to the UK.
[07:55] SPEAKER_01: And we've got another client to do by as well. So we the service can extend across borders and time zones and countries.
[08:05] SPEAKER_01: So that's the expansion will only continue in that way as far as how we can serve our clients.
[08:12] SPEAKER_01: Expansion otherwise we've just finalized a partnership with a development company and the hope with that company is that we will be able to help
[08:24] SPEAKER_01: self-published authors turn their books into movie scripts and how we can help funnel them into the system in LA and get it potentially turned into a movie.
[08:35] SPEAKER_01: So the expansion is happening very quickly and I'm really excited about it. So that's where I see us going is just we will grow in volume with how we can serve people but also in our and the services we're able to provide as well.
[08:48] SPEAKER_00: Okay, what are the biggest benefits for you and being an entrepreneur here in Vancouver, BC? I want you to give us some of the good points about starting a company here but I also want you to give us some of the tough things or challenges for our listeners so they can keep an eye over them.
[09:03] SPEAKER_01: The good things I feel is that because Vancouver is on the world scale a relatively small city, I feel that you can the circles are small.
[09:16] SPEAKER_01: So if you are it's very easy to get introduced to people if you need it, it's very easy to become part of a networking group and feel that that networking group will actually serve you because the city is so connected with its people and its businesses that I felt very supported and one referral is very easy to find after another referral because again the pieces are all very connected and it's a tight community if you're willing to participate in it.
[09:45] SPEAKER_01: As far as negative goes I'm sure you're other get well I know you're other guests have mentioned this it's very it's standard Vancouver is a very expensive city to live in so the downside to starting a business here that's the first few years or when you start a business or not making huge corporate incomes but you also have to find a way to survive in this city as well.
[10:08] SPEAKER_01: So but I am a big believer if you get what you pay for and with Vancouver I do believe that we get what we pay for it is pretty spectacular and a privilege to live here so.
[10:18] SPEAKER_00: It truly is and speaking of Vancouver and the beauty of Vancouver we do some of our best work outside the office is there a place in the lower mainline close to where you live or work where you like to go recharge or get inspired to just think about your business and does it change with the season considering all the rain we get here.
[10:38] SPEAKER_01: All the rain I am a pretty competitive runner so I do a lot of recharging on the seawalls of Vancouver especially along the North Shore and I did the recharging happens I'm an extrovert by nature and so by working from my home office most of the time.
[10:59] SPEAKER_01: Unless I'm meeting clients I really find a lot of recharging happens when I'm running with other friends of mine who are in different businesses because I can bounce ideas off of them and we can work through a few different things about growth or conflict or change and as a result I am able to take that back and enjoy both the benefits of having exercise but also the benefits of having colleagues without actually having an office where I can walk down the hall to deal with somebody so.
[11:28] SPEAKER_00: Okay now I want you to imagine you've never been here before if you were to start all over again and you just moved here to Vancouver BC but this time you don't know anyone knowing what you know now what would you do and how would you go about starting all over again as an entrepreneur.
[11:46] SPEAKER_01: I would get a job first a part time job that might you might either be in your industry or in the area that you want to work so you can familiarize yourself with a new community a new group of people and establish a new network and also of course on a finance side be able to fund your life and because I'm a big believer that you can't do your best work when all you're thinking about is money and how you're going to get paid your money.
[12:14] SPEAKER_01: So if you can alleviate some of that pressure for yourself I think in any environment an entrepreneur were to move in and try to start a new business that might be helpful even if it's just for the first few months and I also think as I mentioned earlier Vancouver has some really good networking groups and if you don't even know how to find those I have found some very good ones especially for females in business on Facebook there's some really strong entrepreneurial and business groups on Facebook and they might be able to do that.
[12:46] SPEAKER_01: I think it would be a great opportunity for somebody to go and meet these people and connect and again grow that network and grow your understanding of the community you're working in.
[12:58] SPEAKER_00: Okay you want to talk a little bit about your routine given it's a little hint about what that looks like but what does the first hour look like for you when you get up in the morning do you have a specific routine or a ritual that helps you get motivated to start your day.
[13:11] SPEAKER_01: I get pretty excited to wake up I enjoy seeing all the new emails that have come through overnight so I wake up anywhere between 5 30 and 7 30 if I'm working up waking up at 5 30 it's normally to meet somebody for a workout and if the workout then happens and I come home I have a pretty standard regular breakfast egg and toast and coffee and then I sit down on the computer and start going through my emails and I prefer to I try to do that.
[13:39] SPEAKER_01: I try and do my best to respond to all the on-read emails if I can make my way through it and then I like to schedule a call as early as 8 my first call as early as 9 am so I know that my day is moving with productivity right off the bat.
[13:55] SPEAKER_01: And so I know that extended past the hour that you asked me about but that gives you a snapshot of my morning.
[14:00] SPEAKER_00: Okay, sounds good. Do you think entrepreneurs have to be weird or unique in a positive way or are wired differently.
[14:10] SPEAKER_01: I think you can't be adverse to risk. I think I don't know anybody who has started their own business that is risk adverse.
[14:22] SPEAKER_01: But I don't know about it. I haven't met any entrepreneurs that are any more weird than people who work in offices.
[14:30] SPEAKER_01: There's a lot of weirdos in offices as well. But there is a certain amount of you don't need the same amount of security that comes with perhaps working in a really stable consistent work environment.
[14:44] SPEAKER_01: And some qualities that the entrepreneurs that I know who are doing very well the common characteristic of all of them is that they are hyper driven.
[14:57] SPEAKER_01: Lots of energy. Lots of energy and also there's a deep motivation that they have to excel.
[15:05] SPEAKER_01: And sometimes and as I have experienced working in various corporate environments, you will still get paid on any given day when you work in an office or work for someone else.
[15:20] SPEAKER_01: So if you decide that that's just an off day or you're not feeling it or you don't like that the project that you're working on is fine.
[15:28] SPEAKER_01: You do see people there can be a slack and there can be a lack of motivation. But the entrepreneurs who are like deep in the motivated they are every single day.
[15:40] SPEAKER_01: If they're not making money, they have to find ways to make their business make that money. So there's slack days are not are not for everybody.
[15:52] SPEAKER_01: So the entrepreneurs I know like I said are just deeply motivated and they're not they know that Wednesday if they're not feeling it they still have to grind it out.
[16:03] SPEAKER_00: Yeah, they got to keep at it. There's no question.
[16:05] SPEAKER_01: Yeah, somebody's like, oh, well that's nice. I mean you work so hard you work to 12 hour a day that way you got to have you could take a rest I suppose.
[16:12] SPEAKER_01: Well, nobody's applauding me for working at 12 hour a day. No one's like, great job. Thanks for staying late. It doesn't doesn't get me anywhere career wise if I pull at 12 hour a day or six hour day.
[16:24] SPEAKER_01: The important part is is that your job is getting done and you're able to move your business forwards. So no one's giving out awards for longest and shortest work days in the entrepreneurial world.
[16:34] SPEAKER_00: Now it goes with the territory that's for sure you're always on when you need to be. Okay, what books are you reading now and why or even audio books and can you recommend any books for listeners who are also aspiring entrepreneurs.
[16:49] SPEAKER_01: Well, I'm going to take a little bit of a different turn on this because I know there's a lot I get recommended loads of business books and motivational books and quite frankly the best for me the way I learn best is to listen to people's stories versus be just told what statistics and reciting motivational quotes.
[17:11] SPEAKER_01: So the books that I encourage other people to listen to are ones that are just have people who are great storytellers for anybody who's looking for a great audio book.
[17:24] SPEAKER_01: It is very it's Tina phase bossy pants and she's written it and she narrates it and that is my that is my gateway to audiobook recommendation to everybody.
[17:33] SPEAKER_01: I so I listen to a lot of different celebrity styled books because obviously we're moving into that side of our business now so I've been reading quite a few scripts that are being turned into movies and I for shorter listening a great podcast to listen to is desert island discs through the BBC and they interview everybody from physicists to athletes to actors and musicians and it's all centered on the music.
[18:03] SPEAKER_01: They were centered around if they were to go be stranded on a desert island what would be the eight songs that they were to take with them.
[18:11] SPEAKER_01: And what I find is those stories allow us to really were able to filter what's really interesting about their lives the challenges that they've encountered but all with a different lens than just somebody asking questions about what motivates them for example so desert island discs is a sure thing for me.
[18:30] SPEAKER_00: Okay what online or offline tools do you like to use on a daily basis do you use Google Doc Skype anything like that.
[18:38] SPEAKER_01: I operate very heavily on Google and social media were very active on that because that's where our clients are so we are very active on Facebook and Instagram and YouTube and as far as productivity goes I have found a great CRM because what happened as our client list has grown and we've got multiple projects.
[19:00] SPEAKER_01: With these clients going on we needed a way to track this and so I did a little bit of research and there's a program that's a plug into Google and it's called prosper works and it's a way that people are able to track clients track their opportunities financially and physically and a way that you can track all of the communication you have with your clients so I found it to be a big reliever of my calendar because I'm no longer writing.
[19:29] SPEAKER_01: Notes to myself be a call this person in two weeks and follow up with them because now the prosper works is tracking all of that for me.
[19:37] SPEAKER_00: Yeah it sounds like a very good tool I'm going to have to check that one out. That sounds very interesting.
[19:42] SPEAKER_00: Okay like we talked about earlier Vancouver is a very very beautiful place lots going on here and it's a very outdoorsy place as well very active.
[19:51] SPEAKER_00: How do you balance work and how do you relax and not even think about work and what are your favorite activities to do here in BC do you ski bike kayak haul golf hike or simply go for a drive.
[20:02] SPEAKER_01: Yes well I run like I said the running part and the training for my races all take up a lot of my spare time but which is in the best way possible.
[20:15] SPEAKER_01: My stepdaughter my husband and I really enjoy skiing so we try and get up to Whistler as often as possible and that's I mean any entrepreneur who's suggesting that the work life balance piece is difficult and and there are too busy to ever have any balances I've I always squirm a little bit when I hear those types of phrases because that really is one of the best benefits to living in a city like Vancouver and having the flag.
[20:44] SPEAKER_01: I'm going to have the flexibility of running your own business because I don't do it very often but once in a while I have this hope that I'm going to get up to Whistler on a Wednesday instead of a Saturday.
[20:53] SPEAKER_00: Yes where the lines aren't long and this the mountains are all yours exactly.
[20:59] SPEAKER_00: Yeah well that's the thing about being an entrepreneur everyone thinks you're working all the time but there are those times when you know whenever you're an also at work in their nine to five when you can actually just scoot out and do whatever you need to right and enjoy those skiing trips are going out and doing those activities right.
[21:13] SPEAKER_01: Yeah and I'd be lying if I said that when I went to get our mail and have a meeting that I didn't take a little bit longer at the you know at the mall or at the grocery store then if I needed to be back within a certain time frame so there is a nice there it does feel like there can be buffer time which is great and then there's other days where you can't believe that you're still at your computer with your jacket on at 10 p.m.
[21:41] SPEAKER_00: Right right if you weren't doing what you do now what would you like to do for a profession.
[21:49] SPEAKER_01: I would go back into healthcare communications I had one of the best parts of my career prior to moving in the direction that I have was when I worked for BC transplant and we ran organ donation campaigns.
[22:04] SPEAKER_01: I a lot of it had to do with the team that I was working with at the time but I have nothing but fond memories from that time so I would go back and live that period of my career over again.
[22:16] SPEAKER_01: No it's not possible. No desire to be a tennis star. Oh no no and I don't think my friends who will be listening to this would ever allow me to say anything like that I was not that good.
[22:27] SPEAKER_00: What kind of a job would you not like to do couldn't do it.
[22:32] SPEAKER_01: I don't think I could I've been it's been great because Madison and I with our children's book we've gone into different school environments and done workshops with them and read our book and talk them through how they too can write and publish a book and the jobs that are the most remarkable to me and the ones that I feel every time I see them working feel I would never have the patience for.
[22:56] SPEAKER_01: Our teachers our teachers elementary school teachers and special needs assistance those the patience and the kindness that gets extended from those professionals is not something that I I don't think is in my wheelhouse of things that I would be able to do for very long.
[23:19] SPEAKER_00: Okay in business what is your favorite word quote or sentence that you like to use.
[23:27] SPEAKER_01: I like to remind people that people aren't playing paying that close attention and no one's watching that carefully so when people start worrying about will anybody read my book or has this book already been written or what happens if I make a few posts on that.
[23:50] SPEAKER_01: I like to remind people is that people aren't paying that close attention and it's not to that's never meant to sound insulting what it's meant to do is to sort of let the air out of that tense balloon already and just be reminded that you will have an audience but it's okay if you screw up a little bit it's okay if it doesn't work in your favor no one's.
[24:12] SPEAKER_01: No one's looking for your flaws that carefully except for yourself so no one's watching that carefully is what I like to remind people right okay if you had to pick one or two words to describe yourself what would it be and why.
[24:26] SPEAKER_01: I think my dad would probably tell me that I or he would describe me as driven and I were to ask my husband he would probably say that I'm honest.
[24:47] SPEAKER_00: Okay what keeps you up at night if anything.
[24:52] SPEAKER_01: Missed opportunities missed opportunities for work I suppose but if I'm being very honest if I'm being kept up by anything it's probably my checklist of personal things that I haven't gotten around to.
[25:07] SPEAKER_01: The work things I don't stress very I feel very comfortable at I don't really take rest until I feel comfortable with how that the day has unfolded and if that the work that I've needed to do has been done this the real stress comes in as if I didn't have get the personal things in my life that needed to get done done that's what will keep me up.
[25:28] SPEAKER_00: Okay I want you to tell us about your top three things on your inspired lifeless this could be a bucket list of some sort whether you want to travel more write more books philanthropy anything like that.
[25:45] SPEAKER_01: Traveling is always high on the list I made her New Year's resolution probably five years ago that I said I wanted to travel to three new places every year and I haven't not done it yet and sometimes they're not exotic places I went to end her BBC once and I had no business being there but it was on the way to something else and I had been there so I added that to the list and or that might just be going to one of the golf islands here and there.
[26:13] SPEAKER_01: So traveling is high on the list I would like to see one of our books be turned into a movie that would be a great great accomplishment for us and lastly it's a good question I toss up between things but I think mostly it would be to have as much quality time with as many people as possible but in the quality
[26:39] SPEAKER_01: around rather than the quantity so not necessarily a big lifelong bucket list item because I'm working at doing that all the time but it's something that I believe is important to maintain so is that with family and friends or working associates family and friends yeah but like I said earlier I'm an extrovert so the more good conversations and the more listening I can do the I feel the more enriched and energized I will be.
[27:07] SPEAKER_00: Okay do you have any advice that you may have received that you can pass on to entrepreneurs throughout PC?
[27:17] SPEAKER_01: Keep trying keep keep keep keep keep trying and be reminded that not necessarily the ask for help when you're overwhelmed piece but when I say ask for help is if you don't have the answers find somebody who does have the answers to partner with.
[27:37] SPEAKER_01: So for example I am not a book editor I am not an editor I of by any stretch of the definition but I would I have great partners who are and I as a result the business is able to flourish because we play to everyone's strengths they don't enjoy the business they don't enjoy the marketing components of it but they are able to make our clients books way better than something I would ever be able to do had a decided
[28:07] SPEAKER_01: to take a crack at it by myself so as you're building your business make sure you're partnering with people and asking for help or pulling you know pulling favors or ask the people when they know more than you because there is always going to be somebody who knows more than you in certain areas so go after those people and get their support.
[28:27] SPEAKER_00: Okay Megan are you ready to have some fun? Yeah it's good. Okay well as we were talking earlier entrepreneurs are pretty busy people and we're always connected but we're going to take you away from.
[28:38] SPEAKER_00: There's a small tropical island just off of Fiji that only has one phone booth there and there is no internet this place does actually exist we're going to drop you off there you won't have a computer smart phone or tablet you can use the phone booth located there any time to call the boat will come pick you up how long would you last before you made that call what would you do while you're there.
[28:58] SPEAKER_01: Yeah logistics question for your other other people on this island have you have to find out I mean it's pretty big it's a pretty big island so you're dropping off there presumably if there's a phone booth there's going to be other people so I would probably spend two to five days exploring the island two days if there's nobody five days if there's other people and there's restaurants and a whole cultural experience to enjoy.
[29:26] SPEAKER_01: So two to five days if but if there's nobody else I'm going to be pretty lonely and I'm bringing two books and once I'm done one of them most likely I'm going to call it quits and bring in the other people so I'll have to be picked up after that.
[29:42] SPEAKER_00: So two days and if there's other people there and it's lots going on you're sticking around. Yeah five days otherwise you're up okay cool.
[29:50] SPEAKER_00: Okay we're going to wrap things up how can our listeners get whole of you and is there anything you'd like to add before you leave us today.
[29:58] SPEAKER_01: Nope but I would like well I guess this or is my one reminder to everybody is that if writing a book is on your bucket list it is absolutely possible and it's absolutely possible to do it within a reasonable low budget if you have the right team on board it is absolutely possible to become a public budget.
[30:21] SPEAKER_01: So if you're a public budget you can probably do it within the year if you're determined enough to do it.
[30:25] SPEAKER_01: So for those of for anybody who's on the fence please get in touch with us because we'd be more than happy to just chat you through the process and for anybody who has a draft sitting in their desk drawer and they don't know what to do with it.
[30:38] SPEAKER_01: We hope that we can encourage you to pull that draft out and we can actually make it a book for you in up to from six months to a year.
[30:49] SPEAKER_01: And the best way to get a whole device is everywhere whether it's on social media or on website it's just where we can find is that the self publishing agency.
[30:59] SPEAKER_00: And that's about it. Yeah so even if they've got a concept for a book they've got a draft they've got some thoughts they want to put together you walked them through that process.
[31:08] SPEAKER_01: Is that right? Absolutely so whether it's an idea for a children's book you've got a collection of poetry or you're writing a memoir.
[31:16] SPEAKER_01: We will walk you through whether you're in the never touched this book it's just been an idea or we or we can start working with you once your book is drafted entirely but our process and our coaching with you is tailored for all of those stages but we ensure that whether it's an idea or an actual print of something we can help you.
[31:38] SPEAKER_01: We hope that you can help make that dream of becoming an author a reality.
[31:42] SPEAKER_00: And they could become a famous author like JK Rowling or something like that you just never know right?
[31:46] SPEAKER_01: Exactly yeah exactly and you never know some of the like we've got a couple clients who have just seen extraordinarily extraordinarily extraordinary success that they never it opened doors for them that they never knew were available to them until becoming an author and have done extraordinarily well just in their career.
[32:08] SPEAKER_00: And how it supported them and the opportunities that have come afterwards great okay well I encourage any of our listeners to definitely get in touch with Megan I'm sure she can show you the way and how that is all done and I'm sure it's a great experience working with you.
[32:22] SPEAKER_00: No thank you for saying that okay okay Megan thanks for coming on the show I've learned a lot about you and I'm sure our listeners have as well.
[32:30] SPEAKER_01: Thanks so much Robert I've been so happy to be on the show I listen to it so it's nice to be a guest.
[32:36] SPEAKER_00: Yes well thank you so much you've been a great guest.
[32:38] SPEAKER_00: Okay so much Robert bye.
[32:40] SPEAKER_00: See you next time bye.
[32:59] SPEAKER_00: Where you can find out more but what's going on is fabulous comments about it. See you next time.
