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TRANSCRIPTION WITH SPEAKERS
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[00:00] SPEAKER_00: Welcome to Canada's Podcast, the number one podcast for entrepreneurs by entrepreneurs.
[00:09] SPEAKER_00: Hello, this is Robert Smile, coming to today with a Vancouver's podcast.
[00:13] SPEAKER_00: A member of the Canada's podcast network where we talk to the entrepreneurs who are making it happen here in Vancouver,
[00:19] SPEAKER_00: British Columbia. Now let's get ready to listen, discover and engage.
[00:24] SPEAKER_00: Lisa Shields is the Chief Executive Officer at Vice-Bent.
[00:28] SPEAKER_00: Having founded the company in 2016, after listening to the pain points, businesses experienced utilizing bank services.
[00:38] SPEAKER_00: As a visionary, CEO of the Engineering Background, Lisa guides Vice-Bent through attracting the right talent and building great products.
[00:47] SPEAKER_00: Vice-Bent is based in Vancouver, BC, and is Lisa's second financial technology startup.
[00:55] SPEAKER_00: She founded and led cross-border payouts company Hyperwallet for 15 years.
[01:01] SPEAKER_00: Recognized as a leading global payments platform, Hyperwallet was acquired by PayPal 2018.
[01:08] SPEAKER_00: Lisa is a member of the Canadian FINPAI Committee and was named the EY Regional Director of the Year in 2015.
[01:19] SPEAKER_00: A firm believer in inclusive commerce.
[01:23] SPEAKER_00: Lisa is always looking for new ways to unite ecosystem participants for the benefit of end users.
[01:31] SPEAKER_00: Well, Lisa, welcome to Canada's Podcast. Thanks for taking the time today to be here for all our listeners.
[01:37] SPEAKER_00: Happy to be here. Thanks for the intro.
[01:39] SPEAKER_00: Awesome. Okay. Would you tell us a little bit more about yourself? Where are you from?
[01:45] SPEAKER_00: Give us the details on your current business.
[01:49] SPEAKER_01: Sure. So, originally from Toronto, Canadian, Born and Bread.
[01:55] SPEAKER_01: And a little bit more about Vice-Bent. As you said in the intro, it's my second Fintech startup.
[02:02] SPEAKER_01: But we're now four and a half years into this journey.
[02:06] SPEAKER_01: And we're about 66 hardworking souls in downtown Vancouver.
[02:11] SPEAKER_01: We service the largest global treasury banks. So our customers are the likes of JP Morgan Chase.
[02:20] SPEAKER_01: And that very large trillion dollar US financial institutions. So we have an interesting clientele.
[02:27] SPEAKER_01: Very early stages in the journey of this company, but super excited about the future.
[02:34] SPEAKER_00: Software must be very solid. If you're dealing with those kind of customers, I guess, huh?
[02:40] SPEAKER_01: You know, being my second rodeo.
[02:43] SPEAKER_01: I knew from founding that you had to start with a culture of compliance and a culture of security and integrity.
[02:52] SPEAKER_01: So, yes, we have the best engineers right here in Vancouver, the best security team, the best infrastructure team.
[03:01] SPEAKER_01: And yeah, we plan to crush it from British Columbia.
[03:04] SPEAKER_00: Yeah, Vancouver. Awesome. Okay.
[03:09] SPEAKER_00: Did you need financing to start your company and how do you currently make money in the business now?
[03:14] SPEAKER_01: Fiespen is what's called a B2B SaaS company in the technology realm.
[03:21] SPEAKER_01: And so what that means is our customers who are banks, they pay us a recurring revenue fee based on the number of businesses that we connect through our software to the bank.
[03:36] SPEAKER_01: So that's how we make money.
[03:40] SPEAKER_01: And what we do is we embed the bank services inside the business customers, ERPs and accounting systems to make banking seem.
[03:51] SPEAKER_01: But to answer your question specifically, did we need financing to start and run this business? Oh, yes, we are a venture back technology company.
[04:00] SPEAKER_01: So I've had this is my, as I said, my second rodeo. So one of the things that we had to do at bias ban was go out right from the beginning and seek and secure capital from investor.
[04:13] SPEAKER_00: Okay.
[04:14] SPEAKER_00: I want you to give me a key piece of knowledge or information about your industry that our listeners can learn from it's a pretty vast industry.
[04:22] SPEAKER_00: There's a lot of moving parts and things, but if you can give us drill it down to some basic components that the common person can absorb, what would that be?
[04:33] SPEAKER_01: So everybody, every one of your listeners is a user of banking and financial services and what in banking is called the retail sector.
[04:44] SPEAKER_01: So individuals are called retail and banking and businesses are called business or corporate banking.
[04:51] SPEAKER_01: So what everybody can understand is that the future of finance and the future of banking is integrated and embedded.
[05:02] SPEAKER_01: The easiest example to use is the off, you know, the off bandied about Uber example, whereas a consumer, the payment and the financial part of that transaction of that activity just goes away and melts away.
[05:16] SPEAKER_01: That's one of the innovations of Uber, right? You book it on your phone, you get into the Uber and when you leave, you don't need to do anything.
[05:24] SPEAKER_01: You give five stars at some later point and the payment goes away. That's embedded finance at work.
[05:31] SPEAKER_01: And so everybody understands that what's new about five span and about our industry is embedded finance and embedded financial services delivery is very, very new concept for businesses.
[05:47] SPEAKER_01: Business innovation and financial services tends to lag consumer innovation and financial services by five to 10 years.
[05:57] SPEAKER_01: So that's the market we're in in terms of the size, you know, five spans in, we're in a realm of part of what is a trillion dollar global industry.
[06:07] SPEAKER_01: So massive big pick your poison, pick your vertical and have at it.
[06:13] SPEAKER_00: Okay, what is the long term vision and what will your company look like in the future, do you see the company expanding into the areas and where beyond Vancouver BC or even Canada?
[06:25] SPEAKER_01: Right from the beginning, five span was beyond Vancouver and beyond Canada. Right from the beginning, we established a strategy that we're going to go after international banks.
[06:35] SPEAKER_01: So in other words, right from the beginning, our customers were international and global right now, most of our customers are in the United States, but we're expanding this year to the UK, Europe and Canada.
[06:50] SPEAKER_01: So interestingly, in financial services, Canada is an expansion market, not my first market.
[06:56] SPEAKER_01: But in terms of your question about the business and where we're going to go right from the beginning, we also had international contributors like international employees, both in the US and in Europe.
[07:09] SPEAKER_01: And I see by span as a Vancouver anchor company as the potential of being a Vancouver anchor company, meaning, you know, thousands of employees as that global headquarters of a multinational organization.
[07:24] SPEAKER_01: So that's the vision for the future because again, the market we're in is so massive, global and nascent.
[07:32] SPEAKER_00: Right, okay, we've been talking a little bit about your business and we're going to you kind of relate into the segue mud to my next question.
[07:40] SPEAKER_00: And we want to talk about Vancouver now, what that means to you as a entrepreneur.
[07:44] SPEAKER_00: I want you to tell me, what are the biggest benefits for you and being an entrepreneur in Vancouver BC.
[07:50] SPEAKER_00: I want you to give us some of the good points about starting a company here.
[07:54] SPEAKER_00: And I also want you to give us some of the tough things or challenges for listeners so they can keep an eye out for them.
[08:01] SPEAKER_01: The best thing by far in Vancouver is the talent engineering talent business talent, which we used to well be tied ourselves saying that we had a lot of great technical talent, but we didn't really have a lot of business leadership in Vancouver to grow companies, you know, beyond 10 to 100 and 100 million.
[08:20] SPEAKER_01: A year and then a billion dollars a year.
[08:22] SPEAKER_01: I think that that's really changing. So the best part about Vancouver is fantastic access to talent across all areas of the business and the ability of the place to be a destination of choice for new town.
[08:38] SPEAKER_01: I'll give an example of that we've brought folks over from Brazil from Ukraine and sponsored them to relocate to Vancouver and that's not a hard sell.
[08:48] SPEAKER_00: But that's the best part about doing business and things so people want to move here so when you say hey, you want to go live in a great place for the lifestyle and everything at your doorstep.
[08:57] SPEAKER_00: It's an easy sell for someone to come to.
[08:59] SPEAKER_01: Yeah, if you if you start a company that's interesting and has an interesting, you know, professional path for folks, then, you know, telling them, you know, you're not going to north of work.
[09:11] SPEAKER_01: You're coming to one of the world's great cities. And so that's that's a great part of Vancouver.
[09:16] SPEAKER_01: The tougher part about Vancouver is two fold one access to customers.
[09:23] SPEAKER_01: Specifically, you know, there aren't a large number of large enterprise customers here in my particular sector.
[09:29] SPEAKER_01: There's not a lot of banks headquarter in Vancouver, right Canadian banks are in Toronto international banks are elsewhere.
[09:35] SPEAKER_01: So access to customers for enterprise, you know, enterprise businesses like mine can be somewhat limited.
[09:42] SPEAKER_01: And then secondly, as I'm sure you've heard from other entrepreneurs in in this Vancouver, a British Columbia segment access to capital.
[09:50] SPEAKER_01: It's a really small capital and financing market here. And so that could be a tough shot.
[09:57] SPEAKER_00: Okay, now I want you to imagine if you're you know you're from Toronto, I want you to imagine you coming to Vancouver again.
[10:04] SPEAKER_00: To answer this question, if you were to start all over again and you just moved here to Vancouver BC, but this time you don't know anyone knowing what you know now, what would you do and how would you go about starting all over again as much.
[10:19] SPEAKER_01: That's such an easy question because I actually did exactly what you just said.
[10:25] SPEAKER_01: So after you know growing up and living in Toronto, I actually spent the first 12 years of my career internationally.
[10:35] SPEAKER_01: And when it came time to come home to Canada, so to speak, I landed in Vancouver without a single contact without knowing anybody, you know, without a job.
[10:44] SPEAKER_01: So I've had that experience and I had the experience of getting turned down for a credit card from a Canadian.
[10:52] SPEAKER_01: But you know my so my advice I have actually great empathy for folks that come to work at vice ban or another company in Vancouver and are a little bit lost in the marketplace.
[11:05] SPEAKER_01: You know, the advice is really simple.
[11:08] SPEAKER_01: It's you will take a hit in the level of your career simply because you don't have the network, but the one good and so accept that you're going to take you know be two rungs down further down the ladder in terms of anything in Vancouver and it's tough to get started here.
[11:25] SPEAKER_01: But the one great thing is so many people are so much new blood is always coming into Vancouver and people are really energized in the sector and in the in the city.
[11:37] SPEAKER_01: So the time to recoup and you know start to seed your ambitions is compressed in its market.
[11:45] SPEAKER_00: Okay, let's talk a little bit about you now we talked about the industry we talked about company and talk about the good things about the Vancouver.
[11:53] SPEAKER_00: What does the first hour look like for you when you get up the morning do you have a specific routine or ritual that helps you get motivated start your day.
[12:02] SPEAKER_01: Yeah, I don't need to get motivated. I'm a really boring person.
[12:04] SPEAKER_01: My days are very, very set. I get up, I dog walk, I eat, I work, I work out, I dog walk, I work and then I finish the day and watch some kitten videos.
[12:20] SPEAKER_01: But like the truth is I am quite regimented and you know having large dogs and where I live in Kitsolano.
[12:28] SPEAKER_01: How I unwind and wind up for the day are the same. You walk along the beautiful beach, you get some fresh air, you have some exercise and you're ready to go.
[12:39] SPEAKER_01: But in terms of getting motivated, I don't need to get motivated like what's going on in the business is just self motivating.
[12:47] SPEAKER_01: So I think I'm very lucky to have the best part of Vancouver.
[12:50] SPEAKER_00: You sound like a very disciplined person, which is I think very critical for entrepreneurs.
[12:57] SPEAKER_01: The most critical in my view, the most critical attribute is intestinal fortitude.
[13:03] SPEAKER_01: You can go away well as me because you will have believe me it hasn't all been sunshine and unicorns in my journey to get here.
[13:13] SPEAKER_01: So you go away, you compress, you sit on your take your lumps, pry for an hour and then get back and get get at it.
[13:20] SPEAKER_01: So the ability to get up the next day and fight another battle is the most crucial thing.
[13:25] SPEAKER_00: Do you think entrepreneurs have to be weird or unique in a positive way or are wired differently?
[13:34] SPEAKER_01: The answer to both is no, you don't need to be wired differently, you don't need to be a neatly positive because and I know this for a fact because I am neither.
[13:43] SPEAKER_01: I'm not innately positive and I'm not wired differently from anybody else.
[13:48] SPEAKER_01: In fact, I wasn't born to be an entrepreneur. I came about it accidentally sort of halfway through my career.
[13:57] SPEAKER_01: So I think that's good news to folks.
[14:00] SPEAKER_01: What you do need to do is recognize if you are neither of those things and develop compensating compensating activities or compensating discipline.
[14:11] SPEAKER_00: Okay, let's talk about your books that you're reading. What books are you reading now and why are even audiobooks and can you recommend any books for our listeners who are also aspiring.
[14:23] SPEAKER_01: I don't read books on entrepreneurship and like books like the classics, you know, crossing the chasm.
[14:32] SPEAKER_01: How to grow a sales force. I read for either general knowledge about my market and the environment or pure pleasure and.
[14:48] SPEAKER_01: I'm currently trying to get through a hard book actually called crashed.
[14:53] SPEAKER_01: How a decade of the financial crisis changed the world.
[14:57] SPEAKER_01: And you know, we've at least those of us that are more than sort of 25 or 30 years old have lived through 2008.
[15:04] SPEAKER_01: And to come back now and look at it through that different lens. I find very interesting.
[15:11] SPEAKER_01: But to escape, I read things like biographies of the sculpt of the Antarctic and things like that.
[15:17] SPEAKER_01: The other kind of book that I really love to read.
[15:20] SPEAKER_01: Probably because, you know, I hate to say thriving on failures, but I love to read about businesses that didn't work out.
[15:29] SPEAKER_01: And you know, people that didn't work out in businesses, you know, the tell all of PayPal, for example, those are highly amusing and useful to you if you're running a business.
[15:40] SPEAKER_00: Any online or offline tools that you like to use on a daily basis to manage your company.
[15:46] SPEAKER_01: On a daily basis, absolutely. I use industry websites. I watch a lot of YouTube podcasts.
[15:57] SPEAKER_01: And the tool I use the most is actually linked in and looking at jobs on competitors sites.
[16:06] SPEAKER_01: Because I find you get a lot of insight about the direction of a company from looking at its technical and product jobs.
[16:13] SPEAKER_00: Okay, now you touched on this early, you know, Vancouver, British Columbia, very, very beautiful place to live.
[16:19] SPEAKER_00: It's easy to track talent and get them to move you relocate.
[16:23] SPEAKER_00: But more specifically for you, how do you balance work and how do you relax and not think about work?
[16:28] SPEAKER_00: And what are your favorite activities to do in BC?
[16:31] SPEAKER_00: Skid you bike, kayak, golf, hike or something go for a drive?
[16:35] SPEAKER_01: I don't drive, don't have a car.
[16:39] SPEAKER_01: Love not having a car. I'm bike girl.
[16:41] SPEAKER_01: So I've got a folding bike, a road bike.
[16:44] SPEAKER_01: I'm going to get a mountain bike. So yes, I bike everywhere.
[16:48] SPEAKER_01: And I go for long bike rides on weekends. That's how I unwind.
[16:53] SPEAKER_01: I love to do all the classic Vancouver things. I don't ski.
[16:57] SPEAKER_01: I'm a, you know, baby snowboarder was a learning to kite and a windsurfer.
[17:03] SPEAKER_01: So camping is British Columbia. Right.
[17:06] SPEAKER_01: I came to British Columbia for the outdoor world.
[17:10] SPEAKER_01: And that's what I like.
[17:12] SPEAKER_00: If you were doing what you do now, what would you like to do for a profession?
[17:19] SPEAKER_01: If I wasn't doing what I do now.
[17:21] SPEAKER_01: Yeah, I like to joke that I'd love to be a letter carrier.
[17:26] SPEAKER_01: I'd love to be a letter carrier because you know, you get your exercise at work.
[17:30] SPEAKER_01: And you know, you get to meet people, but you don't have a boss staring down at you.
[17:36] SPEAKER_01: And that's just a joke.
[17:40] SPEAKER_01: Honestly, if I wasn't doing what I was doing now, I actually, I think I would like to be a working engineer again.
[17:46] SPEAKER_01: Like actual coding is really, really fun.
[17:50] SPEAKER_00: What kind of a job would you not like to do?
[17:52] SPEAKER_00: I didn't do it.
[17:55] SPEAKER_01: Oh, there are so many.
[17:57] SPEAKER_01: I couldn't do a job where I had to meet and engage with the public every day,
[18:04] SPEAKER_01: because I think that that's exhausting.
[18:06] SPEAKER_01: I certainly couldn't do sales full-time sales job.
[18:10] SPEAKER_01: And I certainly couldn't do a back office operations job.
[18:16] SPEAKER_00: Okay. In business, what is your favorite word, quote, or sentence that you like to use?
[18:26] SPEAKER_01: I like to use simple sentences and simple words.
[18:31] SPEAKER_01: In fact, you know, I have words like it's a joke at five spend.
[18:36] SPEAKER_01: We have banned words.
[18:37] SPEAKER_01: What we're not allowed to use is any words that you know, dress you up and try and make you sound smart like orthogonal to objectives or the secular trend we follow.
[18:47] SPEAKER_01: The simple word I use a lot is best.
[18:51] SPEAKER_01: And not as in, you know, Melania Trump be best, but as in how are we going to be the best vendor for our banks or what is the next most important thing for us to do to move towards our goal of being the best company to work for everyone, for example.
[19:12] SPEAKER_01: So I use simple small words because I am a simple small person.
[19:17] SPEAKER_00: What is your least favorite word or sentence you do not like to care?
[19:22] SPEAKER_01: I hate to hear things like like platitudes, relentless focus on the customer.
[19:27] SPEAKER_01: Like, of course, everyone has, if you don't have relentless focus on the customer, then you shouldn't be in business.
[19:33] SPEAKER_01: So you don't need to think yourself fabulous about it.
[19:37] SPEAKER_01: But more generally, anything that Sarah Cooper wrote in her blog post about like the hundred ways to appear really, really smart and meetings.
[19:45] SPEAKER_01: I mean, if you haven't seen that go look at it, it's hilarious.
[19:49] SPEAKER_01: Will that scale?
[19:53] SPEAKER_01: What's the ROI on this?
[19:55] SPEAKER_01: These are things that drive me nuts.
[19:58] SPEAKER_01: Anything pretentious drives me nuts.
[20:00] SPEAKER_00: Okay.
[20:00] SPEAKER_00: Okay.
[20:01] SPEAKER_00: If you had to pick one or two words to describe yourself, what would it be and why?
[20:07] SPEAKER_01: Yeah, I've heard you on other podcasts.
[20:09] SPEAKER_01: And so I thought, I think it has this question I better prepare for it.
[20:14] SPEAKER_01: One is capable because I do think I am capable and will take things.
[20:21] SPEAKER_01: Get them done and have, you know, have had some success and I'm good at making other people capable and successful.
[20:29] SPEAKER_01: But the second word actually, you know, earlier in my life, I would have said things like, oh smart.
[20:34] SPEAKER_01: Oh, you know, relentless.
[20:36] SPEAKER_01: But the second one is actually nice.
[20:38] SPEAKER_01: And I hope I think I'm nice.
[20:41] SPEAKER_01: And I think I care about other people.
[20:43] SPEAKER_01: And don't know if everybody would describe me as nice, but I think I'm nice.
[20:47] SPEAKER_01: Not soft, but nice.
[20:50] SPEAKER_00: Anything keeping you up at night.
[20:54] SPEAKER_01: You know, when you're running a business, when you're running a technology startup, you have a stack.
[21:01] SPEAKER_01: Like first day, like, and the things that keep you up at night work their way to the top of the stack.
[21:07] SPEAKER_01: For what you're worrying about or any per, you know, any particular night.
[21:10] SPEAKER_01: But personally, you know, what keeps me up at night sometimes is this personal anxiety about like, and I optimizing my contribution to this, you know, to my business as it evolves.
[21:21] SPEAKER_01: And the second thing fundamentally like sometimes what keeps you up at night is like the, you know, the fire drill, does you work, but that's probably less interesting to folks.
[21:30] SPEAKER_01: Then, you know, some of the things that really cause me.
[21:34] SPEAKER_01: I don't say anxiety, but you do sometimes wake up and think about fundamental market shifts.
[21:39] SPEAKER_01: Am I establishing the right sort of ratio of focus on long term long term positioning of the business versus like the hand to hand, calm down about selling what we've got in that.
[21:51] SPEAKER_01: So those are the sort of things that I actually actually literally sometimes do wake up at night.
[21:57] SPEAKER_00: Okay, I want you to get us the top three things on your inspired lifeless. This could be if you want to travel more philanthropy, biography, anything in particular that you'd like to do on an inspired lifeless.
[22:11] SPEAKER_01: Yeah, I actually think that I would love to find a route in the future.
[22:17] SPEAKER_01: To help the next generation of technology entrepreneurs.
[22:22] SPEAKER_01: Probably not by being dispensing business, you know, business advice so much as more being an agony at so I'd love to figure out a path to transition to something where you can be useful.
[22:35] SPEAKER_01: Like through the whole cycle without you're working 60 hours a week.
[22:40] SPEAKER_01: And the second thing is I would love to bike around.
[22:45] SPEAKER_01: Yeah, not getting the helicopter not be fabulous. Just get on your bicycle and go around it.
[22:50] SPEAKER_00: That would be exciting. That would be that would be awesome. A lot of work and you'd be getting a great shape. That's for sure.
[22:57] SPEAKER_00: Okay, do you have any advice that you may have received that you can pass on to entrepreneurs throughout Canada?
[23:03] Speaker UNKNOWN: Yeah, I do.
[23:05] SPEAKER_01: A couple of a couple of bits of advice that I got probably later in my career than I should have is
[23:17] SPEAKER_01: advice number one, especially in this digital age is pick up the phone and have a conversation instead of sending an email or, you know, having a Zoom call or or
[23:30] SPEAKER_01: you know, sending out a piece of text have an actual conversation, which is hard to do when you're an introvert.
[23:38] SPEAKER_01: And the second is try to try to leverage rejection and like not just learn from rejection, but actually try to use rejection instead of wallowing in it.
[23:50] SPEAKER_01: And those are the two things that I've had as advice, you know, while I'm in the midst of things and, you know, years later when it kinds of sits down and settles, those things actually if you take those two things and apply them actually talk to people along your journey instead of digitally engaging with them.
[24:11] SPEAKER_01: And when you are rejected, try and use it instead of wallowing in it.
[24:17] SPEAKER_00: Awesome, great advice. Okay, Lisa, are you ready? Have some fun.
[24:23] SPEAKER_00: How about it? Okay, so entrepreneurs, as you know, are always connected, always online. We got multiple things, people, staff, clients, you name it, are always connected and dealing with things.
[24:35] SPEAKER_00: We're going to take you away from that. There's a small tropical island just off Fiji that only has one phone booth there. There is no internet. This place does exist.
[24:43] SPEAKER_00: We're going to drop you off there. You won't have a computer or smartphone or tablet. You can use the phone booth located at any time to call the boat. We'll come pick you up.
[24:51] SPEAKER_00: How long would you last before you made that call? And what would you do while you were there?
[24:59] SPEAKER_02: I think I would last 21 days.
[25:06] SPEAKER_01: Well, as long as if there's a tropical island, I absolutely would be happy to.
[25:13] SPEAKER_01: I think it would last 21 days because I think that's the time.
[25:16] SPEAKER_01: Link that I personally would have before I would absolutely need human contact.
[25:21] SPEAKER_01: Okay, so that's the answer to question number one. I'd last 21 days.
[25:25] SPEAKER_01: As long as I didn't run out of food, you didn't talk to me. Yeah, yeah, yeah, you have food. Everything's there. Just no internet.
[25:32] SPEAKER_00: Oh, yeah, I mean, he said, oh, he said, yeah.
[25:34] SPEAKER_01: Okay, so if I didn't start to death and I had food, I would totally last 21 maybe longer days. I would swim.
[25:42] SPEAKER_01: I wouldn't, I don't have a book is what you said. I don't have a book.
[25:45] SPEAKER_00: Oh, yeah, you can take a book. You can take anything you want. Just no internet.
[25:48] SPEAKER_01: Can I change my answer? I might be there longer.
[25:53] SPEAKER_00: You can do it with that. Sure. You could change. You just, you know, you remember you got a business to run.
[25:58] SPEAKER_00: So, you might be.
[25:59] SPEAKER_00: Oh, I still have a business to run.
[26:01] SPEAKER_00: You saw everything going. Yeah, we're just disconnecting you from the grid for on a top beautiful tropical island in in BG.
[26:08] SPEAKER_01: Okay, well, then I have to change my answer. It's not 21 days. Are you kidding me? Right?
[26:14] SPEAKER_01: But no, actually, I, I think I probably still would last 14 days.
[26:18] SPEAKER_01: Okay. Because because I have, you know, such confident in my team and quite frankly at the stage of the businesses that this CEO is responsible for money and peace.
[26:29] SPEAKER_01: I'm sort of.
[26:31] SPEAKER_01: What is it called access to requirements on an operational basis? Oh, I mean, if it's such place does exist. And you can actually get me there. Yeah, it does exist.
[26:40] Speaker UNKNOWN: I just.
[26:40] SPEAKER_01: Hook me up.
[26:42] SPEAKER_00: Okay. Lisa, we're going to wrap things up. How can our listeners get whole of you? Is there anything you would like to add before you leave us today?
[26:51] SPEAKER_01: Yeah. So if folks want to get in touch with me, you can find me at fivespan.com or on LinkedIn. Flash Lisa was here.
[27:00] SPEAKER_01: Yeah, I think that the last thing I'd like to say to everyone is I really hope that in under six months, we can start to meet face to face in Vancouver.
[27:12] SPEAKER_01: And, you know, lots of opportunities to build a great, great finance sector here in the city. So hope to meet some of some of your listeners face to face.
[27:21] SPEAKER_00: Awesome. Okay. Lisa, thank you for coming on the show. I've learned a lot about you and I'm sure our listeners have as well.
[27:28] SPEAKER_01: It's been my pleasure. Thanks for having me.
[27:30] SPEAKER_00: See you next time.
