Jacqueline Jacek

Episode
Jacqueline Jacek is Cocoanista at JACEK Chocolate Couture in Edmonton.
Key takeaways
- Hire slowly and carefully, and don't hesitate to let people go when they're not a good fit for your company's culture or values.
- Recognize that perfectionism isn't always necessary in business—identify what truly needs to be 100% and accept that 80% is acceptable for other tasks.
- Edmonton's entrepreneurial community is uniquely collaborative, with competitors willing to help each other rather than viewing relationships as purely competitive.
- When scaling a food business beyond provincial borders, be prepared for significant investment in systems, renovations, and compliance with federal food safety regulations.
- Disconnecting regularly from work through activities like yoga, long walks, or local staycations is essential for maintaining creativity and generating new business ideas.
Transcript
Full transcript page · Interactive episode
============================================================ TRANSCRIPTION WITH SPEAKERS ============================================================ [00:00] SPEAKER_00: It's Edmonton's podcast on the Canada's podcast network. [00:15] SPEAKER_01: Hello, this is Mario Tonoguzi coming to you today with Edmonton's podcast, a member [00:21] SPEAKER_01: of Canada's podcast network, where we talk to the entrepreneurs who are making it happen [00:26] SPEAKER_01: in Edmonton, Alberta. [00:28] SPEAKER_01: So you can listen, discover and engage. [00:31] SPEAKER_01: Today's guest is Jacqueline Jasek, Kokonista at Jasek Chocolate Couture. [00:37] SPEAKER_01: Thanks for joining us today, Jacqueline. [00:40] SPEAKER_00: That was my pleasure. [00:41] SPEAKER_01: Okay, first question, what is a Kokonista? [00:46] SPEAKER_00: Yeah, that's a really common question because it's not a super common word. [00:50] SPEAKER_00: So I developed this term, Kokonista, because it didn't really describe what I do best. [00:57] SPEAKER_00: So a chocolate tier is not really describing what I do. [01:01] SPEAKER_00: I'm a fusion of fashion and chocolate. [01:03] SPEAKER_00: So Kokonista kind of fuses fashionista and chocolate tier into one word. [01:08] SPEAKER_01: Okay, tell me a little bit about the Jasek Chocolate Couture. [01:13] SPEAKER_01: What do you do? [01:14] SPEAKER_01: And maybe a little bit of the history behind setting up that company. [01:18] SPEAKER_00: For sure. [01:19] SPEAKER_00: So I had my first business actually when I was 11 years old. [01:21] SPEAKER_00: So I've been an entrepreneur for a long time. [01:23] SPEAKER_00: And my favorite thing is combining creativity and salability. [01:28] SPEAKER_00: So building something that's salable, but using creativity. [01:31] SPEAKER_00: So I thought long term, what do I want to do? [01:33] SPEAKER_00: Well, my ultimate career goal was to bring joy. [01:35] SPEAKER_00: And so for me, it was very much an exploration of what is joy. [01:38] SPEAKER_00: Enjoy to me is fashion and chocolate. [01:41] SPEAKER_00: So I thought, how do I combine those two to create my ultimate job as a Kokonista? [01:46] SPEAKER_00: So I decided to train in chocolate and use that as fabric in fashion. [01:50] SPEAKER_00: So we actually run a chocolate business on a fashion business model, [01:54] SPEAKER_00: meaning that we launch a collection seasonally like fashion. [01:58] SPEAKER_00: So the summer collection, spring collection, fall and winter collection. [02:02] SPEAKER_00: So fashion is really thread throughout our whole business, [02:05] SPEAKER_00: which is a really unique concept. [02:07] SPEAKER_00: And what's really, really cool about it is the way it helps us attract staff. [02:12] SPEAKER_00: We're not building the same things, creating the same things all the time. [02:14] SPEAKER_00: So we're not a factory. [02:15] SPEAKER_00: We'll very much a studio approach to chocolate. [02:19] SPEAKER_01: Tell me just a little bit about the benefits of doing business in Edmonton. [02:24] SPEAKER_00: There are so many benefits to doing business in Edmonton. [02:27] SPEAKER_00: I often joke that I'm not sure that this concept of fashion and chocolate [02:31] SPEAKER_00: would have worked anywhere else. [02:33] SPEAKER_00: I really feel it. [02:34] SPEAKER_00: Edmontonians are incredibly supportive and really willing to support local entrepreneurs, [02:39] SPEAKER_00: especially when they have kind of a very unique concept they're really willing to give us a go. [02:43] SPEAKER_00: And are pretty forgiving as we learn. [02:45] SPEAKER_01: Okay, and what about challenges? [02:47] SPEAKER_01: What about challenges of doing business in Edmonton? [02:50] SPEAKER_00: Well, I think one of the challenges, [02:53] SPEAKER_00: and actually it might be a blessing as well as being an emtion is weather. [02:56] SPEAKER_00: So being in chocolate, we do get some very hot summers. [03:00] SPEAKER_00: So that's pretty challenging an emtion. [03:02] SPEAKER_00: But I guess on the flip side, the glorious thing is we're, you know, [03:05] SPEAKER_00: covered in snow for eight months of the year. [03:06] SPEAKER_00: So that's a blessing as well. [03:08] SPEAKER_00: So I say that's a bit of a blessing. [03:11] SPEAKER_00: A small thing with Edmonton is, I guess, the slowness with the municipal government [03:16] SPEAKER_00: in permitting for building new stores and things. [03:20] SPEAKER_00: So that's been a bit challenging. [03:21] SPEAKER_00: Not a showstopper by any means, but I would say that would be a challenge. [03:24] SPEAKER_01: Why would you recommend Edmonton entrepreneurs who are looking to start a business? [03:30] SPEAKER_00: I think you, Edmonton is a really unique entrepreneur culture here. [03:34] SPEAKER_00: There's not a whole lot of competition within industries. [03:37] SPEAKER_00: Everyone is super amicable and willing to help each other out. [03:41] SPEAKER_00: And I think that's pretty unique to Edmonton. [03:43] SPEAKER_00: We hear a lot that Edmonton is thriving in entrepreneurship [03:47] SPEAKER_00: because of this sense of community, even within industry. [03:52] SPEAKER_01: Now some of the best things that we come up with on ideas come in kind of weird places, [03:58] SPEAKER_01: right? Whether it's in the mountains or whatever. [04:01] SPEAKER_01: Is there anything that you'd like to do or places that you go that you like to disconnect, [04:08] SPEAKER_01: you know, recharge and get inspired about your business? [04:13] SPEAKER_00: Of course, and I think that's super important. [04:15] SPEAKER_00: I do it a couple times a week at Moto Yoga, which is a hot yoga studio. [04:19] SPEAKER_00: I think it's a great opportunity to disconnect from the rest of the world. [04:22] SPEAKER_00: And you're literally forced to because there's no phones allowed, no, you know, [04:26] SPEAKER_00: watches or anything like that. [04:28] SPEAKER_00: So it's an opportunity to really disconnect and reconnect, I guess, with yourself or myself. [04:33] SPEAKER_00: So I find that extremely valuable. [04:36] SPEAKER_00: Weekly, I go for long walks in the River Valley, which is just great to get out [04:41] SPEAKER_00: and fresh air in space. [04:43] SPEAKER_00: And I'll go with my dad and my husband. [04:45] SPEAKER_00: So just a good chance to connect and share ideas. [04:48] SPEAKER_00: And then one of my favorite vacations in Edmonton has been at the Fairmont hotel. [04:54] SPEAKER_00: So it was a 20 minute drive away for a weekend, but our team bought us a weekend [04:59] SPEAKER_00: at the Fairmont locally. [05:01] SPEAKER_00: And it was fantastic because we felt like we were on vacation. [05:05] SPEAKER_00: But we didn't have to travel, which was pretty cool. [05:08] SPEAKER_01: I thought you were going to say West Edmitt and more. [05:10] SPEAKER_00: No. [05:12] SPEAKER_01: I did that once, actually, spend three days in the mall. [05:17] SPEAKER_01: It was a great vacation, actually. [05:21] SPEAKER_01: Yeah. [05:22] SPEAKER_01: Tell me a little bit about what you're most excited about these days with the business. [05:27] SPEAKER_00: Oh gosh, there's so much to be excited about. [05:30] SPEAKER_00: I mean, for us, if I go back to our B. [05:32] SPEAKER_00: Hey, you know, the Jim Collins term of the big, Harriet, [05:35] SPEAKER_00: they just go. [05:36] SPEAKER_00: Are there's to bring joy to a million people by July 31, 2024. [05:41] SPEAKER_00: So next week, we'll have five years left to go. [05:44] SPEAKER_00: And I guess we really excited is all the ideas that'll help us get there. [05:47] SPEAKER_00: And we have to think big because we're currently sitting at about 20% of our goals. [05:51] SPEAKER_00: So we have five years to do 80%. [05:53] SPEAKER_00: So I find it really exciting to think bigger and to be so around myself. [05:58] SPEAKER_00: The people that can help you do that. [06:00] SPEAKER_01: When you look at the challenges that you've faced recently, [06:04] SPEAKER_01: or not recently, but in setting up the business, what has been the biggest challenge [06:08] SPEAKER_01: to date in being an entrepreneur? [06:11] SPEAKER_00: Cool. [06:12] SPEAKER_00: I mean, this challenge is all the time. [06:15] SPEAKER_00: I wouldn't say there are ever any show stoppers. [06:18] SPEAKER_00: I think it's really helped in being creative to find solutions to things. [06:22] SPEAKER_00: I think the biggest challenge we're seeing right now, especially in the food sector [06:25] SPEAKER_00: is change in legislation. [06:28] SPEAKER_00: This new safe food for Canadians act, meaning that anybody wanting to sell food [06:32] SPEAKER_00: or manufactured food outside of provincial borders have got to go through [06:36] SPEAKER_00: really strict food safety regulations, which I'm all for. [06:40] SPEAKER_00: I think a food safe food line is incredibly important, obviously, [06:44] SPEAKER_00: but it's a lot more documentation and traceability and recall. [06:48] SPEAKER_00: And so we're actually having, we're going through a massive renovation of our [06:52] SPEAKER_00: production space to comply with these new rules. [06:55] SPEAKER_00: Because, you know, we're going to achieve our beehive. [06:58] SPEAKER_00: I'm bringing joy to a million people. [06:59] SPEAKER_00: We can't just sell with an Alberta market. [07:01] SPEAKER_00: It's just not big enough. [07:02] SPEAKER_00: So I think that's one of our biggest challenges is investing in really solid [07:06] SPEAKER_00: systems and renovating our space for compliance. [07:11] SPEAKER_01: In hindsight, what do you know now that you wish you knew when you first started? [07:17] SPEAKER_00: Oh gosh, so much. [07:19] SPEAKER_00: I think for sure, one of the things would be to hire slowly and carefully. [07:25] SPEAKER_00: And let people go when they're just not a good fit for your, your culture or your values. [07:31] SPEAKER_01: What's the best piece of advice you've ever received for being an entrepreneur? [07:37] SPEAKER_00: The best piece of advice would be that sometimes 80% is okay. [07:42] SPEAKER_00: Being a perfectionist, that was a hard lesson for me, is really to identify [07:47] SPEAKER_00: what things are non-negotiable. [07:48] SPEAKER_00: They have to be 100% in which things can be get away with 80% and being okay with that. [07:53] SPEAKER_00: So being okay with 80% is the best advice. [07:56] SPEAKER_01: Now everybody these days seems to have a personal bucket list. [08:00] SPEAKER_01: What sits atop your bucket list these days? [08:03] SPEAKER_00: Well, at the top is something that I'm doing next month, which is actually part of my [08:07] SPEAKER_00: desk bucket list, which was also online, but it's been accelerated because my dad asked [08:11] SPEAKER_00: me to do it, but we're going to be walking a portion of the Spanish communal next [08:15] SPEAKER_00: month. So in six days, we're going to walk 175 kilometers. [08:19] SPEAKER_01: Oh, and why, why is that important to you? [08:22] SPEAKER_00: Well, it feels important because A is one of my dad's dreams, so to be there with [08:25] SPEAKER_00: him for 65th birthday is being there and walking with him. [08:29] SPEAKER_00: And I think the things we're doing in life are the hard things. [08:33] SPEAKER_00: And for me, this is not going to be an easy thing. [08:35] SPEAKER_00: So for me, it's just challenging myself and seeing how mentally tough I can be. [08:40] SPEAKER_01: If you weren't doing what you do now for work and as a career profession, [08:46] SPEAKER_01: any thoughts or ideas of what you would be doing instead? [08:51] SPEAKER_00: For sure. I think if I wasn't in chocolate design, I would probably be in fashion [08:55] SPEAKER_00: design. I'm still very much in love with that idea of fashion. [08:59] SPEAKER_00: So that's something I'd love to do and fashion in the eco space. [09:03] SPEAKER_00: So, you know, really paying attention to the environment to sustainability, [09:06] SPEAKER_00: sort of really put my heads at and it's, I mean, my head's there in chocolate as [09:10] SPEAKER_00: well, but I think in fashion, there's a lot of ideas I've had. [09:13] SPEAKER_00: So that's where I would love to be if I wasn't in chocolate. [09:16] SPEAKER_01: Okay. What book are you currently reading? [09:19] SPEAKER_00: I am reading the culture code right now. [09:22] SPEAKER_00: So really understanding culture and it's by Daniel Coil. [09:26] SPEAKER_00: I'm really loving it and it's important for me right now just as the business [09:30] SPEAKER_00: grows and we move into this new facility for food safety. [09:34] SPEAKER_00: We're going to be divided on a side that's incredibly food safe. [09:38] SPEAKER_00: And then the admin side will be a lot less crossing over slides. [09:42] SPEAKER_00: So I'm really worried about our culture and division and how to really mitigate that. [09:47] SPEAKER_01: Okay. Now if you had to pick one word to describe yourself, what would it be and why? [09:55] SPEAKER_00: I love that question. [09:57] SPEAKER_00: Lots of words come to mind, but I think energetic is probably an accurate one. [10:02] SPEAKER_00: And the reason being is I love what I do and that, I mean, that truly gives me energy. [10:07] SPEAKER_01: Okay. Is there anything keeping you up at night these these days that you're [10:12] SPEAKER_01: worried about, concerned about? [10:13] SPEAKER_00: I wouldn't say there's anything necessarily that I'm concerned about. [10:17] SPEAKER_00: What keeps me up at night though is ideas. [10:20] SPEAKER_00: I'm scared to forget them or lose them and it's just so much opportunity that for me, [10:25] SPEAKER_00: that's what keeps me up is which ideas to pursue, which ideas do I need to park? [10:30] SPEAKER_00: I guess idea generations, what keeps me up at night. [10:33] SPEAKER_01: Now outside of Edmonton, is there a favorite place that you have in the world that you like to go to and spend time at? [10:40] SPEAKER_00: Well, I've only been once to this place, but I still think it's my, when my favorite places in the world and it's [10:46] SPEAKER_00: Kusko in Peru. [10:48] SPEAKER_01: Ah, yes. [10:48] SPEAKER_00: I love it for the culture. [10:50] SPEAKER_00: It's so different for its history. [10:52] SPEAKER_00: And it's also the first place I traveled to with my, well, at the time, boyfriend now has been. [10:58] SPEAKER_00: It's the first place we went to together and, um, yeah, I just have really great memories. [11:03] SPEAKER_00: Even despite the altitude. [11:06] SPEAKER_01: I understand actually I was there as well back in the late 80s and, uh, [11:11] SPEAKER_01: phenomenal place, phenomenal place. [11:13] SPEAKER_00: Yeah. [11:14] SPEAKER_01: Brought back a lot of Koka leaf tea actually. [11:18] SPEAKER_00: And it's necessary once you're there, right, to deal with that altitude. [11:21] SPEAKER_01: Yeah, exactly. [11:22] SPEAKER_01: Do you have a daily routine that you, uh, follow every day that, uh, that's almost you don't deviate from? [11:30] SPEAKER_00: Well, I wish I could say yes, but the truth is no. [11:33] SPEAKER_00: Um, I would say every day is completely different depending on the demands of the day. [11:38] SPEAKER_00: So there, I have no real rhythm. [11:41] SPEAKER_00: Um, I don't even necessarily wake up at the same time or go to bed at the same time, which I know is terrible for your body, [11:45] SPEAKER_00: but it really depends on the rhythm of my family life and business. [11:49] SPEAKER_00: So every day is quite different. [11:51] SPEAKER_01: Okay, then now I'm going to tell you, uh, give you a scenario that's kind of different here and, uh, see what you think about it. [11:59] SPEAKER_01: Okay, just imagine a small, beautiful tropical island that's in the middle of the ocean with only one foam booth [12:06] SPEAKER_01: and no internet, no technology whatsoever. [12:09] SPEAKER_01: We're going to drop you off there. [12:11] SPEAKER_01: Now, anytime you can use that phone to make a phone call and we'll come pick you up. [12:18] SPEAKER_01: Uh, now how long do you think it'll take you to make that phone call? [12:22] SPEAKER_01: And what do you think you'll be doing while you were there? [12:24] SPEAKER_00: Oh, hilarious. [12:26] SPEAKER_00: So I watched that show alone and so they're left on, you know, in a place to live. [12:30] SPEAKER_00: And they have to challenge themselves to see how long they can make it. [12:35] SPEAKER_00: So I actually think about this question a lot. [12:37] SPEAKER_00: And for me, I think a week would be perfect. [12:40] SPEAKER_00: I love being surrounded by people that gives me energy, [12:42] SPEAKER_00: but I also love being alone and solitude is something I really love as well. [12:47] SPEAKER_00: So I'd say a week and then in that week, um, I would find food. [12:51] SPEAKER_00: I'd build a shelter and I would explore. [12:54] SPEAKER_00: I think and after a week, I would feel like I've satisfied my alone time. [12:58] SPEAKER_00: I've managed to survive the food and shelter and explore it enough and be ready to head back into society. [13:05] SPEAKER_01: Super. Is there anything you'd like to add before you leave us today? [13:09] SPEAKER_00: Uh, no, um, I think one question I love, [13:12] SPEAKER_00: or I was asked in a previous podcast, um, was if I could put anything on a billboard, [13:18] SPEAKER_00: what would the message be? [13:20] SPEAKER_00: And one thing I think about often is, you know, [13:23] SPEAKER_00: what we do is so simple, uh, at J.S.A.C. is to bring joy. [13:27] SPEAKER_00: So I guess my challenge to people would be if everyone can make somebody smile [13:31] SPEAKER_00: that they don't know every day whether it's at the supermarket [13:33] SPEAKER_00: or thanking somebody for their service, at the gas station or anything like that, [13:38] SPEAKER_00: then we would have succeeded at J.S.A.C. [13:40] SPEAKER_00: So I guess my billboard would say make someone smile. [13:43] SPEAKER_01: Super. Thanks for joining us today, Jack one. [13:47] SPEAKER_00: Thank you. Have a great day. [13:49] SPEAKER_01: Hey there. Thanks for taking the time today to listen to Edmonton's podcast on Canada's podcast [13:56] SPEAKER_01: network. We hope you enjoyed the show today. Make sure you sign up for our newsletters and write [14:03] SPEAKER_01: a review for us on iTunes and then connect with us on Twitter, Facebook, Instagram, LinkedIn, [14:10] SPEAKER_01: that Canada's podcast. You can also check out what other entrepreneurs are doing across the country. [14:17] SPEAKER_01: See you next time.
