============================================================
TRANSCRIPTION WITH SPEAKERS
============================================================
[00:00] SPEAKER_00: Welcome to Canada's podcast.
[00:06] SPEAKER_00: All right, ladies and gentlemen, welcome to Canada's podcast, the Atlantic Canada version connection hangout spot of all things happening amazing in Atlanta Canada.
[00:19] SPEAKER_00: And my guest today is an entrepreneur who I have been the luxury of having connected with a few years ago on LinkedIn or Facebook.
[00:30] SPEAKER_00: I can't remember what it is, but just watching Ben's journey in the security space has really been one and interesting right for me because of the way that he brands his business and works as business forward.
[00:46] SPEAKER_00: But also the fact that he is such a freaking professional in the way that he approaches all areas of this business.
[00:54] SPEAKER_00: So really pleased to introduce to you Ben Jolly.
[00:59] SPEAKER_00: He's the owner of Jolkart Security System Services. Sorry and they're based out of based out of Halifax actually Dartmouth the greater HRM if you want to call it.
[01:10] SPEAKER_00: And then we're just we're just really thrilled to have you on Canada's podcast today. Thanks for coming in dude.
[01:16] SPEAKER_03: No, I agree that thank you and you know we're excited. Just want to add on there as well so I can stay in the good books.
[01:23] SPEAKER_03: I'm partnered with my wife Michelle so we both are both our owners.
[01:27] SPEAKER_03: Yeah, so we we're you know it's worked out. You know some people have problems working with with family or spouses are close friends, but it's really worked out for us.
[01:38] SPEAKER_00: Well, and also in the podcast we don't really start off with anything that makes sense.
[01:42] SPEAKER_00: So I want to dive into that you brought it in Michelle's part of your team. That's fantastic talk about talk about how you.
[01:50] SPEAKER_00: And there's a lot of you know husband wife partnerships, whatever you want to call it.
[01:55] SPEAKER_00: But when you two started to Jolkart Security talk about that conversation of one what was because you know,
[02:08] SPEAKER_00: you position yourself you want to change the status quo when it comes to service levels within the security industry.
[02:16] SPEAKER_00: So what was that conversation that you and Michelle had and then how did you decide or what did you decide how you two were going to play rules and how it was going to you know how the dance was going to happen because it does cross the line and do you know into the bedroom right.
[02:35] SPEAKER_00: And so can you talk about those two things to get started to start today.
[02:39] SPEAKER_03: Yeah, so I mean Jolkart was really just started in the beginning.
[02:45] SPEAKER_03: So we mentioned before I was here moved to Nova Scotia for another job and that company's bold.
[02:53] SPEAKER_03: And then I kind of found myself just doing other things and and Jolkart was really started to make a job for myself and Michelle.
[03:02] SPEAKER_03: Yeah, we had some clients that I've dealt with in the past who said they really liked dealing with us and you know and and so why don't you guys start a security company and we're like okay, that sounds like a great idea and it's it's employment for us because we weren't really Nova Scotia and we thought about moving back to Ontario, but we so we started Jolkart.
[03:23] SPEAKER_03: So, but I wanted I wanted I just want to be like all the other security companies I tried to think of ways that we're going to be different.
[03:32] SPEAKER_03: Right. One of those is our we're going to be hands on no matter how big we grow.
[03:39] SPEAKER_03: You will still see Michelle and myself put on a uniform and we will actually work sites and we work events and we manage other sites and and so that was one of the things is our hands on management and that not something that we pass on.
[03:52] SPEAKER_03: Because now we've grown we've hired managers we've hired supervisors and you know their hands on their at the sites they know exactly what our guards are doing so that when the client calls.
[04:03] SPEAKER_03: You know, we know where we're you know, we know how to deal with the situation and in a lot of other organizations don't do that.
[04:11] SPEAKER_03: Well, I find that a lot of companies as they grow and get bigger you're certain about you have a schedule you might have you know a dozen sites that you have to schedule and they're just filling in the spots they're just putting names and block and they don't necessarily they may care that I don't know but they just want to make sure that that shift is filled.
[04:30] SPEAKER_03: So they're being where we're I always wanted to be different I always wanted to make sure that the staff that we assigned to a site lines up correctly with that site.
[04:40] SPEAKER_03: Yeah, for example, it could be a higher profile site that might be it if you want to say a rough neighborhood, we could be dealing with with certain I'm not just going to throw anybody in there I'm going to make sure this person has experience has the training is comfortable dealing with those kinds of situations.
[04:58] SPEAKER_03: We have some like we do a lot of senior homes and one-on-one resident sitting some some of our staff don't feel comfortable you know working with someone who might be suffering from some kind of dementia or mental illness.
[05:13] SPEAKER_03: We make sure this the right people.
[05:15] SPEAKER_03: And we're also hands on with our clients so trying to think of a good example and one of them might be one of our nursing homes.
[05:26] SPEAKER_03: You know one of the residents that we provide security services for we know that person very well and probably on a weekly basis calls Michelle just have a chat and telling us about all that guard you have with me this week he's wonderful she's wonderful.
[05:41] SPEAKER_03: You know and and our clients pick up on that and they you know they've never had that kind of little extra bit of service from.
[05:49] SPEAKER_00: Yeah I you know I one of the ways I work with entrepreneurs I always encourage them to make sure they have a special touches part of their business the honeymoon stage if you want to call it that emotional connection that makes it so special and it sounds that's that's that's that's what you missle decided on when you wanted to begin the business.
[06:09] SPEAKER_00: How did you what what roles did you assume each one of you and how do you how do you how do you work together on a daily basis because I can't this is this so regular occurrence with partners life partners best friend partners coming together and living so what role do you play what roles Michelle play and how do you manage the business operations together.
[06:35] SPEAKER_03: Yeah so we both have a background in law enforcement and security mine probably a little more I mean I've been doing it ever since high school on that Michelle and I met in college we're both wanted to be police officers we met in law enforcement program but when we started job are if you want to look at titles you know Michelle Michelle's the president on the vice president but we broke down where Michelle was dealing more with the staffing side.
[07:04] SPEAKER_03: And the office management where I was dealing with more operational and finance dad and I guess in there there's a little bit of sales and stuff I never really liked sales until I got into a management role and now I love going out and meeting with potentially new clients and just talking about our company it just comes out so naturally now I love it and that's kind of where it's gone we we have an office manager we have operations managers but we still you know if you look at our our chart
[07:34] SPEAKER_03: it's you know the president deals with this side of the company and the president deals with that we don't like titles. Yeah I always tell our staff we do the same job we just have different roles.
[07:46] SPEAKER_00: Yeah and I'm not saying that you're bringing it into everybody right now and and you're right titles are kind of more for people externally that they can say all right I you know I want to be with the president or whatever but I think you can be on a roles roles roles roles.
[08:02] SPEAKER_00: It's roles and responsibility everybody's and equally is important everybody I'm sure that your staff you feel the same way everybody's like a spoken a bicycle wheel and everybody's equally important and if one spoke breaks it doesn't matter which one it is it's going to impact the entire wheel that's moving forward so so I love that can you talk about can you talk about those beginning days what was the first six months like was it was you say you had a couple of customers already
[08:32] SPEAKER_00: in what niche are you finding that I find that to treat the nurse you know space and talk about the niches that you're getting a lot of traction in your business in the end of nature.
[08:46] SPEAKER_03: When we first started it was one client in particular who I was actually consulting with another security company after I was I was left sourced and this client called us in for a meeting and we thought oh what's going on because normally he only would call if there's something happening and he wants to and it was him that said hey why don't you and Michelle start your own company I'm not happy with the things the way things are going with this other one cool and this other company was actually closing down anyways so
[09:15] SPEAKER_03: so are we started as an event security company I mean because that was the venues that we got right okay can you give me an example of an event like
[09:25] SPEAKER_00: like a just give me an example so we can get a context of how you evolved yes so so this venue in particular hosts sporting events and community events so like hockey games
[09:37] SPEAKER_03: I'm at a university level we do a lot of community events where it might be you know a fundraising dance or a certain festival some kind or it could even be a mini concert I mean we've done large concerts up to 6,000 people attending you know 50 some guard call out we call them we've done large events like the WWE coming in the town and we provide security for that but that's where it started and then it we came and kind of became a
[10:07] SPEAKER_03: big event security company okay we managed to bring on most of the larger venues here in the Halifax region and we were there so security provider there are other companies that do the same thing and sometimes relationships with certain clients that they have will want to use the other company which is fine we're totally we're totally fine with that but
[10:31] SPEAKER_03: that's how we started and and then from there I always said I didn't want to stay in one vertical yes but I still wanted to be I wanted to stay community based and so we you know we got involved with a lot of different community organizations and and but talk about that so when you said you guys involved a lot of community organization what's that party you're moving on we've given back we've given back you know like boys and girls
[11:00] SPEAKER_03: club and different sporting team sometimes and just most recently actually before Christmas before that the what is it the fourth wave of COVID we had yes a friend of mine had put out a ease like he's coaching a basketball team and he said he was looking for
[11:18] SPEAKER_03: to find a reason help to get the uniforms for the kids and I private message them and I'm like what do you need and he told me I said well cover the whole thing and and you know in that that for us we want to give back to the community the community has been good with us and we want to give back and and we're also that whole where I say I want to change a status quo if we're working in the community that I want the community to see our uniform our our logo and associate us with not just being the security guard who
[11:47] SPEAKER_03: is in fourthing rules on the property we want to the fee that we're actually involved in the community as well.
[11:52] SPEAKER_00: So you know when I when I think back to the days when events happen for me I went to high school print gender high school and there was always the police officer at the dances how do you you know how do you integrate the great service you do with the great service that the local city police does how do you
[12:18] SPEAKER_00: operate together and and I'm more interested in do you have meetings with them do you talk to them what's going on that type of religious because you're you're kind of in a similar game you just get paid differently.
[12:33] SPEAKER_03: Definitely we we are we're dealing with the same people we're actually we're fortunate before covid we are really heavily involved in a lot of the schools one school particular we're actually their actual school security.
[12:47] SPEAKER_03: We're in the school every day and then that branched out to their hockey games and their proms and their graduations and word got out and then we you know at one time I think we had about 10 different high schools that we worked at for all the events.
[13:01] SPEAKER_03: So we rate their loan we established rapport and relations with the school resource officers.
[13:07] SPEAKER_03: Which is good for us and and then there's certain communities that we're in now where we might be providing apartment security what are we we actually do get in touch with the community officer and and and introduce ourselves and have meetings and I know one site in particular is a site in the north end of Halifax where we're there 24 hours a day and we have a supervisor there who's constantly communicating with the with the local community officers and you know and then we're going to get the local community.
[13:36] SPEAKER_03: It's yeah it works out great I don't want to say.
[13:41] SPEAKER_03: The word community policing unit but we I call community security is sure and we you know this one community in particular we've got involved with like candidate celebrations and if something's happening in the neighborhood.
[13:54] SPEAKER_03: We would usually get word of it and we get invited and we attend you know and then he's the uniform not just in that that enforcement capacity they see us as oh this is the friendly security of the neighborhood can help us.
[14:08] SPEAKER_00: That's an interesting point so I know when I started the chef business a long time ago I always had my business partner show up to things and his uniform even if it was meetings.
[14:18] SPEAKER_00: Is that something that you bring to your presence in the marketplace me you mentioned to you Michelle you're wearing you.
[14:27] SPEAKER_00: Do you really dive into that talk about branding that's what I'm going to how you brand yourself into the community talking with some of those things but talk about other things you used to brand.
[14:39] SPEAKER_03: I mean the uniform is a big part and actually I'm normally even right now I would normally be in uniform.
[14:47] SPEAKER_03: I just I just recently had surgery in my hand so hard to get it's hard to get the boots up and do up and stuff so I've just got some loose fitting clothes on but usually if I'm out in the community visiting sites I'm in full uniform.
[15:04] SPEAKER_03: I've gone to sites where people have seen and it's a different uniform it's a white shirt versus a gray shirt with our staff so they can tell that we're a little we're different we're in a different role and and we have different markings and insignia that show that we're in a ranking position.
[15:23] SPEAKER_03: And yeah our uniforms a big part of our branding and another part of our uniform and it's something else that we've done a little different is.
[15:32] SPEAKER_03: We adjust our uniform based on the site and not started because back when we were just starting we're doing these these events these these venues we're doing corporate events as well and we started out in black t-shirts I mean that's okay.
[15:47] SPEAKER_03: That's all we could afford at the time yeah right on and one of our clients approached us after like you guys did a great job but the feedback was you look like bouncers and this was a black tie event you know some fundraising auction site and we look like bouncer's and I'm like you're right yeah right away I got this idea of a nice corporate look in uniform and that's where and everything that we do has to be proved that we have to apply to the Department of Justice and say here's our idea here's what we want to do.
[16:16] SPEAKER_03: Because a certain size of lettering certain markings have to be on so we we were approved a black dress vest that has our markings are local on it and for those kind of corporate events are our guards are in dress pants white shirt black tie nice dress vest.
[16:33] SPEAKER_03: The clients love it they're like no one's ever done that for us no one's ever adjusted to make because they they have to look good too right yeah I love it.
[16:44] SPEAKER_03: Yeah it's not just a security life's going to look because the way we look affects how they look to their client.
[16:49] SPEAKER_00: 100% man 100% that's it that's that's it's all part of the brandy piece so let's try to talk and you've talked you talked about you said the guards loved it.
[16:59] SPEAKER_00: And so I want to talk about your guards I'm going to assume that a large percentage of them are I'll call them.
[17:08] SPEAKER_00: Freed Lancers they're on call the part time they're not necessarily full time is that fair to say well pre COVID that's what it was like yes
[17:17] SPEAKER_03: COVID hit I've got we've gone from 20 maybe a dozen or 20 permanent full time working staff to nearly 100 right now.
[17:26] SPEAKER_03: That's awesome.
[17:28] SPEAKER_03: Great the obviously now COVID has changed a lot put a lot of restrictions on certain sites and yeah more of a necessity now people need security for certain things of course.
[17:39] SPEAKER_03: We've seen you screening outdoors but but we've grown.
[17:44] SPEAKER_03: Our verticals have changed we're not so much just an event company anymore now we're in apartment buildings full time we're in nursing homes we're in office towers and that so you know that.
[17:56] SPEAKER_03: The more and I think a lot and actually most of it I would say 95% of our growth has actually been word of mouth which has been amazing.
[18:04] SPEAKER_00: Yes that's level well you're doing all the right things because if the word mouth wasn't good you sure would be growing the way you are so you know I so I just wanted I want to relate back to that point about the guards uniform because I got a thing based on what you were just saying the way you make your customers feel.
[18:23] SPEAKER_00: It's important but also the pride that your staff your guards feel and wearing a uniform like that has got to be part of you part of the part of I'm going to call it retention strategy you've got because they're respected in the rules that they're performing for a joke.
[18:45] SPEAKER_03: Yeah definitely and and we like because we have the different levels of uniforms i'll get a lot of time so we have the majority of our staff will wear a black polo and it's just a plain black polo with our logo on it to to the uniform shirt with that with that when you can't see it with that patch on it.
[19:04] SPEAKER_03: And it's more if I don't want to say I don't want to say the word police but it is a uniform look.
[19:11] SPEAKER_03: I really like the look of that uniform you know you you know a lot of them wear the duty belts with you know whatever pouches they have on them yeah some of our sites we we put our staff with.
[19:26] SPEAKER_03: Safety vest like stop a staff resistant or a bullet resistant fastest because of the locations are in and some of the things that we deal with and they they really like that that look and it's a look that's not huge and Nova Scotia that kind of brought that with me from Ontario because if you go to Ontario the security guards look amazing and.
[19:46] SPEAKER_03: Right.
[19:47] SPEAKER_03: I wanted to bring that here and all our cars are pretty high profile are patrol cars and and people like that look so there is I think there is that pride I know i'm and i'm not just because i'm the owner I love putting the uniform on and.
[20:01] SPEAKER_00: You look cool I'm going to say first I you look cool but you look professional and you here's the other things that is so interesting you don't look intimidating and I know that's a bridge between you know you've got a position to play a security but also approach ability and I think that that really for a life's big so talk about some let's take back to your journey you and Michelle.
[20:29] SPEAKER_00: From the where you were in the beginning to where you are now what are some lessons that you learned along the way that you say you'd say to new launch for nerves you know these are these are some things two things that we said that I would either change or that I was very focused on it was successful for me.
[20:50] SPEAKER_03: Yes it's a tough one because in the beginning I think any person who starts a business just wants to take on whatever they can.
[20:59] SPEAKER_03: Make money anyway we can but.
[21:02] SPEAKER_03: But as we've grown like we turn away a lot of work now and it's not because we're we have we could do it but it's it might be a one off here and there or or might be something that's.
[21:18] SPEAKER_03: It could be a contract that several companies are bidding on and when you look at the way the score sheet runs on that are you there are few they're really looking at lowest bidder right yeah see the scoring and i'm like.
[21:31] SPEAKER_03: When I know they're just looking at cost yeah I don't even bother because I know what we're putting out I know the level service we're putting out we pay our staff.
[21:42] SPEAKER_03: A little more than the industry average and i'm hoping in the next we're working on a plan now where we're trying to get that up actually much higher.
[21:50] SPEAKER_03: So I need to be able to charge a certain amount so i've learned now and i'm not afraid to say here's here's our rate and you know if you don't like it and go somewhere else because yeah.
[22:04] SPEAKER_03: We know we know we're putting out and we know that we're trying to take care of our staff and and you know.
[22:12] SPEAKER_03: You know you kind of get what you pay for right and when you're consistent with that from the very beginning to fair to say that that was a lot of.
[22:18] SPEAKER_03: So no I wasn't and I kind of wish I was because sometimes especially events like.
[22:24] SPEAKER_03: If it's a large event and you're the lowest person going in on this event an event a lot of work like if it's a large call out like a festival or.
[22:33] SPEAKER_03: You know you'll get 30 40 guard you're hiring new staff you're training you're getting uniforms and equipment you do the event for four or five hours and then.
[22:42] SPEAKER_03: You're done and honestly at the end of the day you might make a few dollars and you know after you pay your staff so yeah we've been kind of strategic on what we've gone after and what we've taken.
[22:56] SPEAKER_00: But you've learned that lesson along the way right you've learned what you do what you should be focused on one of the things you've talked about and.
[23:04] SPEAKER_00: I know you know this is important but you said it's a it's a one off and that's one thing that recurring revenue a monthly or regular contract that it's it's it's so much more enjoyable.
[23:21] SPEAKER_00: So we're going to get a contract or a relationship with the client that keeps coming back for again and again and again is after to say that that's that's the type of client that you're now mainly engaging with.
[23:35] SPEAKER_03: Absolutely for sure and it keeps our staff employed full time.
[23:39] SPEAKER_03: We still have clients that might have a one off every year but they're you know people we started with back in the day and we stay with them we're just not really taking on new business that are one off.
[23:53] SPEAKER_03: And we're still a little bit involved in the school board not as much but I think now things are starting to open up with all the mandates and that I think make sure we'll be back to you know the dozen or so schools that we had and doing all their all their events and their games and that so.
[24:09] SPEAKER_00: So tell me tell me about COVID tell me about some of the things that I mean I got I'm only surmising but it had to be when you're just talking about the staff I mean how did you adjust operationally when all of a sudden this demand came your way really unexpectedly I got it you know you nobody knew what was going on the COVID how did you you and Michelle make the magic.
[24:38] SPEAKER_03: It happened when COVID pushed it you so fast so hard yeah so to start I mean the when it first hit I honestly it was the scariest time in our life because we went from.
[24:50] SPEAKER_03: You know and I almost remember it was like a Wednesday when things were talking about closing down and then the third day the email started coming in hey this event was canceled this events cancel this one.
[25:01] SPEAKER_03: Right and then Friday it was pretty much a shutdown and really what are we going to do and I remember telling Michelle I'm like you know what it's Friday night let's take the weekend to just take it easy.
[25:14] SPEAKER_03: We know things are shutting down we might end up going back to where it's Michelle and I and a few of our staff just working.
[25:20] SPEAKER_00: I love that it actually I got a pause there for a second because it's an important lesson is that because you play in the game because you know the environment because you know customers you know the nuances.
[25:33] SPEAKER_00: You can always rely on yourself as the man and the woman and the mayor to keep your business going because it's a roller coaster ride so I love that you had that attitude and you're able to kind of calm the water over the weekend because of that mindset.
[25:48] SPEAKER_00: So thanks for thanks for referencing that point.
[25:51] SPEAKER_03: Okay, I think I know some people in the industry and you know we.
[26:01] SPEAKER_03: Phone calls and emails are coming around to say hey we might need some security for this are you guys you know interested and I'm like absolutely like I've got 20 or 30 staff right now who don't have work.
[26:15] SPEAKER_03: So yeah, and it was like Tuesday and I was in bang we had one site call us up I need I need six guards to put outdoors for screening yeah.
[26:23] SPEAKER_03: Like sure thing we can do it and then from there in the word of mouth stuff happened you know another another nursing home would call and say who are you guys using for security because we need a monitor doors now.
[26:33] SPEAKER_03: Oh yeah, and it went from there so at one point I think we had you know a dozen or more guards is doing the screening 24 hours a day at a different nursing home in offices.
[26:47] SPEAKER_03: Yeah, it was crazy and then.
[26:49] SPEAKER_03: So that led into you know we're doing a great job with that and our clients were very happy with the staff that we're providing them to getting an invite to bid on a huge RFP for 24 hour security at a nursing home.
[27:05] SPEAKER_03: And we went up against three or two nationals and one of the bigger companies locally and we're just you know Michelle and Ben mom and pop gel car security and we won we won the bid.
[27:18] SPEAKER_03: Why do you think you want the right.
[27:21] SPEAKER_03: I think it's just we don't there's no smoking mirrors and what we do right here's what we can do it how we're going to do it and we guarantee this is how it's going to be done.
[27:32] SPEAKER_03: There's no there's no flashy you know pictures and cards and things in our and our pieces we put it exactly what we're going to do and there was there was a lot of phone calls and interviews in between it took about a month or so before they made a decision.
[27:47] SPEAKER_03: And I yeah and we won the bid and we we've been there just I think we're going into our third while we're going to be going into our third year.
[27:54] SPEAKER_03: That's good.
[27:56] SPEAKER_00: I got to think that that even with the kind of the I'll call it the slow down of the momentum.
[28:06] SPEAKER_00: I got to think that this ride is going to be good for you for a while to go.
[28:12] SPEAKER_00: I believe it will.
[28:13] SPEAKER_00: Yeah, I do too. Yeah, I really do. I think there's some opportunity there so tell me about we're kind of heading in the end of the conversation.
[28:22] SPEAKER_00: First of all, congratulations to you and Michelle. Congratulations to your team.
[28:27] SPEAKER_00: Thank goodness you you're in the Atlantic Canada. We're just thrilled to have you in Atlantic Canada doing what it is you do.
[28:35] SPEAKER_00: So talk about that piece. What has it been like to do business in the group and in HR on Halifax Regional Disability as a business people?
[28:48] SPEAKER_03: I think personally we I mean we're we're so happy that we did this.
[28:54] SPEAKER_03: It's funny. We kind of think like what if we do this 20 years ago, type of you know you always wonder we're so happy we did what we did when we did it.
[29:04] SPEAKER_03: And business in the HRM has been amazing.
[29:11] SPEAKER_03: Sometimes you hear like oh no, it's so small. There's no growth. I think any business right now that opens up Nova Scotia has a huge opportunity to do well that the province is growing.
[29:22] SPEAKER_03: I mean there's so much empty space in Nova Scotia. I can only they see amazing things happening.
[29:30] SPEAKER_03: Are you saying you're talking geographic space? Yeah, I mean you got Halifax dermis and the little surrounding burrows and then you know 10 minutes outside of there.
[29:41] SPEAKER_03: It's wide open. There's a lot of land and and you I've seen the growth. I've only been here since 2015.
[29:48] SPEAKER_03: The growth here has been like just the housing has changed everything's changing.
[29:53] SPEAKER_03: And we're happy to be here. We're not going anywhere. We're ratcheted. We've talked about expanding outside of Nova Scotia now.
[30:01] SPEAKER_03: Into the other Atlantic provinces. I get calls all the time.
[30:06] SPEAKER_03: I think you do. Yeah, so you know it's something we're thinking about but we're not going to grow too fast.
[30:13] SPEAKER_03: We want to make sure that we don't lose control. We have right now.
[30:15] SPEAKER_00: I love it. I love it. Yeah, the turtle won the race to the turtle won the race. It wasn't the rabbit. The one that raised slow and steady slow and steady.
[30:23] SPEAKER_00: And so you've obviously adopted that too.
[30:26] SPEAKER_00: Ben, how do people hang out with you, man? Cause I mean that's one of the one of the reasons that I was thrilled to have a conversation with you today because I've been a fan of your business and you.
[30:37] SPEAKER_00: I haven't been in the privilege of meeting Michelle yet, but I really recommend that people hang out with you.
[30:44] SPEAKER_00: And I'm safe. Follow you learn about what you're doing because you're very prevalent. You're very active on social media and so on.
[30:52] SPEAKER_00: And what it is you're doing not only as the one of the owners of your company, but also as a business person and a community contributor.
[31:03] SPEAKER_00: So what's what how do people want to find out that we're Jolk are what's what's the website address we can connect with and any any other ways to hang out with you, my man.
[31:14] SPEAKER_03: Yeah, so I mean we're we've got our website Jolkarscurity.com.
[31:20] SPEAKER_03: We're on Facebook under Jolkarscurity. For me personally linked in is is a huge huge way to connect.
[31:27] SPEAKER_03: But I mean my my social media platform on all everything Facebook Instagram. I mean it's wide open. I don't I don't private anything.
[31:36] SPEAKER_03: I pretty much connect with everybody. I have a personal Instagram. I think it's JSS underscore security. It's it's both personal and business stuff. I just mix it up.
[31:47] SPEAKER_03: Yeah, I want to be able to see who I am and what I do.
[31:50] SPEAKER_00: Yeah, but that's the community piece and you do that's the community piece.
[31:54] SPEAKER_00: And then build yourself being a part of the community as well as the business. So,
[32:00] SPEAKER_03: we didn't touch on anything about past, but I like mentoring people. I try to do it with staff now.
[32:08] SPEAKER_03: I mean, you know, without getting into too much details like almost 10 years ago Michelle and I were almost homeless, you know, like really, really both of us have changed our mindset.
[32:20] SPEAKER_03: And so we hit rock bottom. We don't ever want to be there again. And we had to do to get where we are now.
[32:27] SPEAKER_03: And I share that sometimes with people.
[32:31] SPEAKER_00: Yeah, I love it. Yeah, you know, because there's a too much glamour on the on the outside, but there's a lot of those hard stories behind the scenes.
[32:42] SPEAKER_00: And I think they need to be told one of the ones I tell is I've had depression two or three times.
[32:48] SPEAKER_00: And I don't want talking about that publicly because it just reinforces, you know, average guys like you and I have had those tough times.
[32:56] SPEAKER_00: And we've been able to move forward with them. So I love that you've mentioned that. And again, people can think can learn a lot from adversity.
[33:07] SPEAKER_00: You can come great, great opportunity. If you have the right mindset.
[33:11] SPEAKER_00: Mine's a huge. Yeah, huge, huge.
[33:15] SPEAKER_00: All right, man. Well, listen, thank you so much for being on the Atlantic piece of Canada's podcast.
[33:21] SPEAKER_00: I've been great to hang out with you. I know the next time I see you're probably going to have the uniform back on.
[33:27] SPEAKER_00: So best with your recovery. What happened with your hand? Did you did you get it or something?
[33:34] SPEAKER_03: No, well, no, I had carpal tunnel surgery pretty basic, but there was a little bit of complications in it.
[33:42] SPEAKER_03: And so the recovery is taking a little longer. And being right handed, everything I do, you know, the mouse and, you know, even tying up a pair of boot right now.
[33:51] SPEAKER_00: It was very difficult. So well, you got to come up with a better story than that, man. Make it a big story.
[33:56] SPEAKER_00: Make it one of those big fish stories.
[33:59] Speaker UNKNOWN:
[33:59] SPEAKER_00: Yeah.
[34:01] SPEAKER_00: I was so spoken to you.
[34:03] SPEAKER_00: I appreciate your time today. Congrats again to both of you and your team.
[34:08] SPEAKER_00: And we look forward to continue to watching your journey. Sure, brother. Thank you.
[34:13] SPEAKER_00: Cheers.
