New research from Robert Half shows that more than a third of Canadian hiring managers (34%) who eliminated positions after implementing AI had to later add those roles, or very similar ones, back.
This has given rise to “AI correction hires,” roles that were cut during early AI adoption and later reinstated, said the company.
 
The survey of 1,365 hiring managers across Canada, in the professional fields of finance and accounting, technology, marketing and creative, legal, administrative and customer support, and HR reveals the reasons the roles needed to be hired back, it said:
  • AI required more human oversight and quality control than expected (38%)
  • Business demand increased, requiring more overall capacity (38%)
  • The role involved relationship management AI couldn’t replicate (37%)
  • AI tools weren’t fully or consistently adopted across teams (37%)
  • The role required institutional knowledge or context AI couldn’t replace (36%)
  • Productivity gains were smaller than expected (35%)
  • Risk or compliance concerns emerged without a human in the role (35%)
  • Remaining team members experienced burnout or workload strain (33%)
A separate Robert Half survey of 1,005 workers aged 18 and over across Canada found that when using generative AI, 33% of their total time working on a task is spent on checking accuracy and refining the final deliverable, it added.
Canada's Entrepreneur
Mario Toneguzzi

Mario Toneguzzi

Mario Toneguzzi is Managing Editor of Canada’s Entrepreneur. He has more than 40 years of experience as a daily newspaper writer, columnist, and editor. He was named in 2021 and 2024 as one of the top business journalists in the world by PR News. He was also named by RETHINK to its global list of Top Retail Experts 2024, 2025 and 2026.

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